topic Re: media player - not indexing all DLNA?? in Revue and Accessories

media player - not indexing all DLNA??

deviousrich — Sat, 10 Dec 2011 21:28:21 GMT

hi,

i have two NAS with DLNA servers. both were working fine with the 2.0 media player, on the new player the first nas indexed and plays files fine, but the second nas (with a lot more files, 4TB of MP# and MKV) now wont work.

the media player complains it cant index this nas and even if i go to folder view i can see the files but it cant play them.

any ideas why? (nothing else besides the update has changed). i know the formats are compatable as they played perviously and still play through gtvbox player which i installed

very frustraiting to go backwards!

Re: media player - not indexing all DLNA??

jrichardson — Sat, 10 Dec 2011 21:37:19 GMT

Can you tell me what DLNA NAS you are using?

Typicaly have the "Inxex Failed" message indicates that the LMP Scanner has run into a malformed file. It's a bit frustrating, but there may be a bad MKV file that is causing the scanner to fail. Especialy if it also happens when doing a "Folder" browse.

Find the bad file, and that should solve your issue.

Re: media player - not indexing all DLNA??

ahsanur — Sun, 11 Dec 2011 00:37:58 GMT

post your question in this topic you might get more help.

http://forums.logitech.com/t5/Revue/Post-Honeycomb-Logitech-Media-Player-Server-and-Bookmarks/td-p/745248

Re: media player - not indexing all DLNA??

deviousrich — Sun, 11 Dec 2011 14:35:17 GMT

?i have two buffallo linksation pros

what gets me is even if i go to folder view none of the mkvs play on the second nas. i tried copying one to the first nas and that works fine which is why i think its got to be a voume of files thing. not even mp3s play off the second nas, either through folder view or standard view.

on that nas (the failing one) there mp3s, mkvs and pictures and the only thing that seems to work is pictures

any way for me to tell what file the LMP scanner doesnt like? there are about 2000 mkvs and about 80000 mp3s so i am not going to manually check them...

is there any debug logs i can check?

Re: media player - not indexing all DLNA??

deviousrich — Mon, 12 Dec 2011 08:16:15 GMT

tried resetting everything and that didnt help either so i agree this must be something to do with the indexing.

anyone know the rules its using to index?

Re: media player - not indexing all DLNA??

Eferzz — Mon, 12 Dec 2011 14:58:41 GMT

deviousrich wrote:
tried resetting everything and that didnt help either so i agree this must be something to do with the indexing.
anyone know the rules its using to index?

Are your multimedia files at the root of your share folder? I would recommend placing your files into directories. That way you can use a process of division to find out which files are causing a problem in indexing. Scripting individual directory creation and file moving would be the easiest way. Otherwise you can use a process of creating "n" folders and put an "n-th" amount of files into each one. Eg., ten folders = tenth of your files in each folder.

Here's an example of a linux one liner to create individual directories for each file and move them into it. It has to be ran while in the same directory of your files. Provided that all of your multimedia files sit in a singular directory.

for i in `ls`; do mkdir ${i}.dir; mv ${i} ${i}.dir; done

Re: media player - not indexing all DLNA??

deviousrich — Mon, 12 Dec 2011 15:49:03 GMT

hi,

yes everything is already in indervidual folders. one folder per movie (with JPGs in each) and one folder per album for the mp3s. no one folder is massive.

what gets me is this NAS works with every other application i tried and xbox, PS3, o2 Joggler and the old media player. its only this new media player thats failing....

Re: media player - not indexing all DLNA??

DefendeBob — Mon, 12 Dec 2011 16:24:20 GMT

Mine isnt working either though, so you're not alone.

Id love to say that the updated media player is better, but its not seeing any of my content.

Re: media player - not indexing all DLNA??

CatLogitech — Mon, 12 Dec 2011 16:38:25 GMT

Where is the DLNA that you are trying to access?

Have you checked your router firewall and tried disabling that as a test?

Did you disable your computer's firewalls and security software?

Re: media player - not indexing all DLNA??

deviousrich — Mon, 12 Dec 2011 17:39:03 GMT

hi,

the DLNA is on a NAS. i have 2 NAS on the same network, one works with LMP and one doesnt the only difference is the size / volume of data on the NAS.

they all work with various other clients on the network so i have ruled anything but the revue out of the equation.

they both worked litteraly 30 seconds before the update for the revue came through (as was watching a film) and nothing else has been changed or rebooted since then.

the only thought i have is that the index process is failing at some point due to the quantity of files or one of the files it falls over.

Re: media player - not indexing all DLNA??

CatLogitech — Mon, 12 Dec 2011 17:41:21 GMT

Hello deviousrich,

Are they both attached to the same router/PC?

Have you tried changing the position of the non-found NAS?

Re: media player - not indexing all DLNA??

deviousrich — Mon, 12 Dec 2011 17:51:10 GMT

hi,

yes they are on the same router.

what do you mean by changing their possition? do you mean taking the working NAS off the network to see if there is only one NAS if that works okay?

Re: media player - not indexing all DLNA??

CatLogitech — Mon, 12 Dec 2011 17:57:54 GMT

That is one step or try the other USB plug on the router or however you have them connected.

This would also be if you have one on a different access point or router in your home.

EDIT:

sorry for the confusion. Just meant however they are connected to the router.

Re: media player - not indexing all DLNA??

deviousrich — Mon, 12 Dec 2011 17:56:33 GMT

well now you have confused me, USB plug? these are all network connected on a LAN

i will try taking devices off the network to see if that allows one to be seen.

i will also try another DLNA client on the revew (aVia) to confirm if this application specific issue which is what i susspect

Re: media player - not indexing all DLNA??

Eferzz — Mon, 12 Dec 2011 18:07:53 GMT

deviousrich wrote:

well now you have confused me, USB plug? these are all network connected on a LAN
i will try taking devices off the network to see if that allows one to be seen.

i will also try another DLNA client on the revew (aVia) to confirm if this application specific issue which is what i susspect

I have a question, "Does your Revue act as a Ethernet to Wireless bridge to another set-top box?" I filed a bug report with Avia earlier this month and they're looking into fixing this problem. Post (http://www.aviatheapp.com/forum/showthread.php?166-aVia-Media-Player-Unable-to-find-networked-DLNA-servers)

Apparently, their app is only sending out the DLNA broadcast packet to GTV's private network on the Ethernet port and not the main network over WiFi. I wonder if this is possibly what could be happening in this situation as well.

Re: media player - not indexing all DLNA??

deviousrich — Mon, 12 Dec 2011 20:03:43 GMT

no idea what your comment means to be honest in my situation. the DLNA nas is the UPNP server, the client is the Revue... i dont even have aVia installed at the moment its in the debugging queue to cross off some variables...

what i have found is with only one of the NAS boxes (the one that was failing) connected to the network it has started to re index and i can at the moment play some of the mp3s.

what i will do is leave the indexing to finish and see if it will let me play the videos.

if it does then it points to a problem with two NAS on the network at the same time (does it index both in seperate threads at the same time?)

if it fails to index the entire NAs then it points to a problem with the amount of files or a specific file on the one NAS.

will update later when this finishes...

Re: media player - not indexing all DLNA??

Eferzz — Mon, 12 Dec 2011 20:16:53 GMT

deviousrich wrote:
no idea what your comment means to be honest in my situation.

Basically, when setting up the Revue to connect to your WiFi network it can also grant network access to another device through the Ethernet port on the back; like a Blu-Ray Player, Xbox 360, Roku, Cable or Satellite Box. The avia application has a problem sending out the DLNA broadcast packet to the main network in this configuration, so it cannot identify DLNA servers on your home network.

Re: media player - not indexing all DLNA??

deviousrich — Mon, 12 Dec 2011 20:22:53 GMT

thanks, all of mine are on wired connections. so atleast we can take that variable off the table. i for sure wouldnt be wanting to use the revue as a DLNA server, seems a bit upside down to me... ;)

thanks for helping narrow this down!

Re: media player - not indexing all DLNA??

Eferzz — Mon, 12 Dec 2011 20:28:27 GMT

deviousrich wrote:
thanks, all of mine are on wired connections. so atleast we can take that variable off the table. i for sure wouldnt be wanting to use the revue as a DLNA server, seems a bit upside down to me... ;)

Ah, okay. Btw, this is not using the Revue as a DLNA server. It is just using the Ethernet to Wireless Bridge feature of Google TV. The only relevance to DLNA is that the aVia media player is only sending the DLNA broadcast for DLNA servers to respond to the Ethernet port in this configuration.

It is like if you were waiting on your appointment in a doctors office. There are two waiting rooms and the nurse only called our your name in the other room. You wouldn't have known to respond.

Re: media player - not indexing all DLNA??

bennyb — Mon, 12 Dec 2011 20:38:19 GMT

Hello,

I have the same issue going on here. I have a Seagate NAS drive that I used for movies, mp3's and photos all of the time on my logitech revue through the logitech media player app. Since the update it does not work. The LMP finds the NAS drive, but will not index my media. It says Failed to index media. Any suggestions? It worked so well before. I would have loved to keep the old media player app. With the update, the interface looks nicer, but it will not work. Thanks for any help you can give.

Ben