topic Re: Harmony Software on OSX Lion (64-bit) in Remote Control Software

Harmony Software on OSX Lion (64-bit)

harmgsn — Wed, 03 Aug 2011 21:30:39 GMT

Other users have indicated that they have called Logitech support and have been informed that they will only release an update for Lion users that's natively 64-bit if enough users complain. If you use the Harmony Software and have an Apple system, please post here that you require them to release an update to be able to use their product. If they want us to complain, then let the complaining begin.

Thanks.

Re: Harmony Software on OSX Lion (64-bit)

fr3nch13 — Thu, 04 Aug 2011 01:02:13 GMT

I am a Logitech remote and it is very upsetting that Logitech will not support Lion. For the $349 I spent on the remote I could have purchased an AppleTV and a iPhone as a remote and still have $50 leftover.

Re: Harmony Software on OSX Lion (64-bit)

lowtolerance — Thu, 04 Aug 2011 01:04:10 GMT

I've been a long-time Logitech user, and I've bought a lot of high end products from them in the past, including the Space Pilot Pro, the Logitech MX, and the Logitech Harmony One.

If Logitech won't support OS X Lion, however, I have no problem taking my business elsewhere. There are other peripheral companies out there that would love to have some of Logitech's marketshare.

Re: Harmony Software on OSX Lion (64-bit)

ocelot67 — Thu, 04 Aug 2011 01:10:33 GMT

I agree with the others here. It's outrageous that Logitech hasn't already updated their software to be compatible with the latest version of the Mac OS. I have no problem abandoning my remote and taking my business elsewhere.

Re: Harmony Software on OSX Lion (64-bit)

xdiep23 — Thu, 04 Aug 2011 02:15:01 GMT

I too just updated my operating system to OS X Lion and went to update some features on my Harmony 900 and can't now. PLEASE UPDATE YOUR SOFTWARE as I am DOA without it!!

Re: Harmony Software on OSX Lion (64-bit)

andydmd — Thu, 04 Aug 2011 03:05:24 GMT

I agree wholeheartedly. If logitech is unwilling to update their software in a timely manner I will take my business elsewhere.

Re: Harmony Software on OSX Lion (64-bit)

afranke — Thu, 04 Aug 2011 03:54:31 GMT

Well, this now makes and expensive piece of hardware useless...hope I never have to upgrade any part of my theatre system...

Re: Harmony Software on OSX Lion (64-bit)

jamesvdm — Thu, 04 Aug 2011 03:56:25 GMT

Is Logitech nuts? An update to the second biggest desktop OS in the world requires complaints to be acknowledged?

I've taken this OS X update as an opporunity to weed out all the sub-par software from my system. I'm willing to get rid of hardware too Logitech.

Re: Harmony Software on OSX Lion (64-bit)

DrDavid — Thu, 04 Aug 2011 04:36:28 GMT

This is outrageous! Your remotes are incredibly expensive, but yet you're only willing to make the software work in Lion if "People Complain"?!? That's some mighty pathetic customer service!

Re: Harmony Software on OSX Lion (64-bit)

tsigo — Thu, 04 Aug 2011 04:42:41 GMT

Consider this my complaint. Please support the latest OS.

Re: Harmony Software on OSX Lion (64-bit)

Godmstr — Thu, 04 Aug 2011 04:55:55 GMT

I think its rediculous that they are not planning on supporting Lion. Consider this my support for wanting a update!

Re: Harmony Software on OSX Lion (64-bit)

SaintStryfe — Thu, 04 Aug 2011 05:22:44 GMT

Another complaint here. Logitech's buggy software has all ready pushed me away from peripherals, and If there's not a new Mac Client, I will have all the reason I need to never buy another Logitech Problem again.

Re: Harmony Software on OSX Lion (64-bit)

razorfrog — Thu, 04 Aug 2011 07:50:33 GMT

Another complaint. Seriously Logitech?

Re: Harmony Software on OSX Lion (64-bit)

bjarkebech — Thu, 04 Aug 2011 10:11:43 GMT

This is unbelievable. The harmony software itself is bad enough as it is, but not even supporting it on Lion??? Bad move. Our home theatre system depends on the Harmony remote, and having to install Windows just to program the remote is completely unacceptable.

Re: Harmony Software on OSX Lion (64-bit)

Strumzilla — Thu, 04 Aug 2011 13:58:09 GMT

Please update the software for Lion!!!

Re: Harmony Software on OSX Lion (64-bit)

mekondelta — Thu, 04 Aug 2011 14:32:09 GMT

I use Lion and I want to have 64-bit support for my Harmony remote.

Re: Harmony Software on OSX Lion (64-bit)

woodplaner77 — Thu, 04 Aug 2011 15:26:56 GMT

Lion support please.

Re: Harmony Software on OSX Lion (64-bit)

HelgeRG — Thu, 04 Aug 2011 19:31:22 GMT

Lion support ASAP please.

Re: Harmony Software on OSX Lion (64-bit)

ASFx — Thu, 04 Aug 2011 20:16:45 GMT

If Logitech is dumb enough to not support Lion, then I no longer support Logitech.

Re: Harmony Software on OSX Lion (64-bit)

jeffhayford — Thu, 04 Aug 2011 21:24:41 GMT

I think this is a great opportunity for Logitech to revamp their remote programming software. For the longest time it's been some awkward hybrid between a web interface and native software. I understand this is the cheapest way out of coding something for multiple platforms but it's also the most frustrating for the end user. I've personally made recommendations to buy harmony remotes in the past but I'm hesitant to follow through because of the programming software. I think Logitech has a great opportunity to make native software that is easier to use, faster, and much more in line with their remote's philosophy of convenience. Please take this opportunity to improve on an already amazing product and build a 64 bit Lion compatible software.