Reply
Logi Nu
Stackman
Posts: 1
Registered: ‎03-05-2012
0

Alert commander Flash Player message

Logging into Alert commander from my Mac it requesting flash player to be installed. My Mac won't allow flash player. This is a new message I have never been required to install.

Retired Logitech Employee / Moderator (Inactive)
Kiruban
Posts: 820
Registered: ‎04-13-2010
0

Re: Alert commander Flash Player message

Hello Stackman,

 

 I am sorry to hear that you are getting a message prompting you to update flash player on your Mac. With the new update to the Alert Commander Software, the alert.logitech.com website has also been updated and hence it requires the newer Flash 11.1. 

 

If you are having problems accessing and viewing the Camera(s) remotely, I would request you to check and see if it would be possible for you to update the flash player on your Mac. If you run into difficulties, I would recommend that you contact Apple and get assistance to update the flash to the current version.

 

Hope this helps.

Regards,

Kiruban
Logitech Support Specialist

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.