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BDMarder10
Posts: 2
Registered: ‎12-27-2011

Blue Iris / error code: 8000007a Check Port / User / Password), block 0

I wanted to connect my Logitech cameras Alert on Blue Iris.
Once I've added a new camera and I enter the IP address, now comes an error code: 8000007a Check Port / User / Password), block 0

I think blue iris takes the camera via the IP but has problems to authenticate.

Can me someone help with this problem?

Sincerely,
BDMarder

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joebee
Posts: 8
Registered: ‎06-09-2011

Re: Blue Iris / error code: 8000007a Check Port / User / Password), block 0

What version of Blue Iris? Select the "Logitech RTSP" option from the device drop down box under the IP camera configuration tab. If that doesn't work, select "RTSP H.264/MPEG4" from the device drop down and use http port 80 and RTSP/video port 554. Leave the authentication fields alone. Under "Path" put either /LowResolutionVideo or /HighResolutionVideo depending on which you want (lo res or hi res).

Retired Logitech Employee / Moderator (Inactive)
CatLogitech
Posts: 3,664
Registered: ‎10-05-2010

Re: Blue Iris / error code: 8000007a Check Port / User / Password), block 0

[ Edited ]

When I have played around with Blue Iris at home (as this is not supported) I got this a couple of times and realized that my Cameras had changed IP addresses.

 

Double check in your router that you are using the correct IP addresses.

 

Also if you put in a password in the Alert Commander under "Secure Local Camera Network" you will need to enter that information as well.

 

Here are two links users have posted about setup:

http://forums.logitech.com/t5/Alert-Security-Systems/Blue-Iris-The-Best-Alternative-Software-For-the... - Blue Iris

http://forums.logitech.com/t5/Alert-Security-Systems/Actual-3rd-Party-App-RTSP-Authentication-Settin... - Blue Iris and VLC

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Cat
Logitech Support Specialist

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