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Logi Browser
AnnArbo
Posts: 6
Registered: ‎03-16-2013

Camera firmware download

I get a message about a new firmware download for the camera, click ok, check the box for the camera, click start, red text comes up about not unplugging etc. with transfer rate text...........and it does not transfer, stays at zero then goes blank after a couple of minutes....... Have reset the camera and tried again. Current version is 3.1.154, new version is 3.3.321 which does not seem to transfer............

Logi Guru
UselessS
Posts: 1,421
Registered: ‎04-01-2011

Re: Camera firmware download

Sounds like either the PC firewall or antivirus may be interferring...or maybe even the router.  Try moving the ethernet cable from the router that goes to the HomePlug adapter and plugging it into the ethernet port on the PC...basically bypassing the router for testing...see if that makes a difference for the f/w update.

Logi Browser
AnnArbo
Posts: 6
Registered: ‎03-16-2013

Re: Camera firmware download

Firewall was the problem, up to date now