Alert Security Systems

[rtharo4854]

I have a 750I master system with one camera which was working fine for the last couple of months till last night. I installed the new software update and camera firmware update and now the camera cannot be detected. The camera LED light is yellow (standalone). Ran a diagnostic and say everything is connected. Please help.

[Jmz]

Have you tried to unplug both homeplug adapters?  Unlplug the one connected to the router then the one connect to the camera so they are both diconnected.  This should reset both adapters if you leave them unlugged for a short time.  I generally do 30sec.  Then plug the homeplug adapter connected to the router first then the camera and see if this helps.

[rtharo4854]

Yes I have tried resetting both adapters but the camera is still not recognized. Thanks for your input.

[dmadore]

If you have power cycled both cameras and reset the network adapter, perhaps try factory resetting the cameras using the paper clip method.