Alert Security Systems

[akgem1]

What is the reason behind the Commander's limitation to only be installed on a desktop OSs (XP/Vista/7)? Most desktops sleep (or are turned off) when not in use, while servers are designed to run 24/7, so it only makes sense to run the Commander on a server. I tried installing it on my WHS (based on Server 2003), which seems to be the perfect candidate for running the Commander and storing the videos on (especially since the videos can't be stored on a network share/mapped drive when the Commander is installed on a desktop PC), but it failed sayng the OS is not supported. I also tried installing it on a Windows Server 2008 R2 with the same results. Why is this limitation in place, and would it be possible to remove it in the future with an update?

[ReedF]

The Commander software does not support Windows server installations. While there are many different operating systems, Logitech Alert Commander is designed to work with Windows XP, Vista, 7 and the cameras are designed to run stand-alone as network devices and does not require the Commander software to be running for recording or remote monitoring once they are set up.

Currently there is no immediate plans to include server support.

[Hagen]

Any update on this? I would also like to run the commander software on my server (WHS 2011) so that I don't have to keep another windows machine running to save the clips from my cameras.

Thanks,

Hagen.

[DanielB_Logi]

Commander won't go out of its way to prevent you from installing and running on a server version of Windows (Window Server 2003 or later at least).  Often a server machine will have an insufficient video card.  Server versions also have some of the graphics capabilities disabled by default.  There are also other settings that are more locked down by default. Although its technically unsupported, if you have a good enough discrete video card, enable the "desktop experience" features of the OS, configure the firewall, etc., it can be made to work.

-Daniel

[Hagen]

I do have the desktop experience enabled on my server. But the Logitech installer is saying that I'm running an unsupported operating system and that Windows XP, Windows Vista or Windows 7 are required...

Hagen.

[DanielB_Logi]

Ah, yeah.  Sorry, I forgot about that check.  I found the thing that does that check.

Check your private messages...

-Daniel

[existentialist]

I am running a Windows Home Server (based on windows server 2K3) as well and would like to use it to run Commander/capture video. Can it be done? Thanks!

[Bl0atedG0atz]

Using WHS 2011, installed Logitech Alert Commander.  I ran through the wizard and the cameras are all setup but none of the video feed is coming in from the cameras (Main display Tiles).  The preview window in the lower right displays feed and the motion pop up alert display feed when motion is detected.  I hover over the squares and get the setttings button overlay in each square (upper right).  This the only thing I am missing to get the software fully functional.  Any help would be greatly appreciated. 

[DanielB_Logi]

existentialist - check your private messages.

Bl0atedG0atz - For the best experience, be sure you have a discrete video card (ATI or NVIDIA preferably), the latest WHQL certified video drivers for your card, and the "Desktop Experience" enabled.  There are other things that might effect the video pipeline you could check as well, like temporarily disabling any mirror drivers (LogMeIn has a mirror driver option that can work, but some versions interfere), etc.

-Daniel

[oschobert2]

Hi Daniel,

i would also urgently need the workaround to install the commander software on a server os. Would you please send me the information? Thanks....

Otto