05-13-2011 11:17 PM
I'm currently traveling and wish to access my cameras via Logitech Alert. However, while I can occasionally view camea streams, I can't seem to view my recordings. I'm getting the following error messages when I try to view recorded videos:
"HttpStatusCode: 408 Problem sending MediaSummary XMPP message"
How can I retrieve my recorded motion recordings?
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05-15-2011 08:48 AM
This is usually a port issue in the router that the cameras are connected to. For HTTP errors, here are the ports that will need to be opened on your router:
01-18-2012 03:35 PM
I have this problem also, how do I open these ports ! I seem to have less problems retrieving the videos from my Iphone than on my Imac.
Other question : My videos are never longer than 35-40 seconds despite constant activity in the recorded zone.
01-19-2012 06:35 AM
The port settings are something you have to check/change in your router...which varies a lot between make/model. If you state your router make/model, someone can maybe give a better answer vs. a generic techie answer <g> If you can get them at all on your iMac, then probably not a port issue...check internet connection/speed ( and/or WiFi connection if using that ).
As for the video clips, they are limited by design to around 5mb each...so that is normal.