Alert Security Systems

[Ski & Glee]

I have a remote location that I can not physically go unplug a camera that is now showing up in commander or online but does show in the powerline diagnostics.  I am able to remotely connect to the laptop at the property that has commander running and I see the powerline diagnostic states that the powerline adaptor is found but no camera detected.  It seems to me that if it can detect the powerline adaptor that it should be able to reboot or reset the adaptor in order for the camera to come back online.

Any ideas?  I have 2 cameras and the other camera comes online no problem.  I have rebooted the router remotely but can not unplug or reboot the network bridge nor the camera that is offline.

Rick

[UselessS]

Yeah..."between a rock and a hard place" with an unattended remote location <g>.   Obviously going PoE would eliminate the HomePlug connectivity issues, but you probably would have done that already if it was possible. 

The only thing I can think of might be to reboot the good camera ( and maybe the router again )...something to maybe let/force that other camera try to connect.  I don't think you can force a HomePlug f/w update like you can with the camera...so not sure how you could reset just the HomePlug stuff.

[Ski & Glee]

If it can communicate with the powerline adaptor i.e. determine that the firmware is currently up to date then it should have a "reboot" or "cut power and restart power" to the adaptor which would simulate unplugging and plugging back in.  This would be a big help in situations like this where I can not go unplug it but the powerline adaptor is found in the commander software.

Logitech reps?

Rick