Alert Security Systems

[Wallertown]

Hi

I have the following problem:

I have a PC with Logitech Alert Commander installed and the cameras connected over a networkcard.

The PC is connected to a local network with a second networkcard but the PC has no internet-access.

I want to be able to connect remotely from my Windows 7 PC to the video PC which has Win XP

installed.

I want to see the live caption and be able to see the recorded videos.

Now I found out that the Windows tool for remote desktop doesn't support graphic acceleration

and the programs referred to as solution like "LogMeIn" or "GoToMyPC" only work via internet.

So I need a Local Network solution that delivers an acceptable stream of the videos.

Thanks in advance.

[mithri]

This sounds like a bit of a strange topology, maybe you could explain why you are configuring your cameras in this fashion?

So the easy way to do this is to simply allow the cameras to have internet access and then use Logitech Alert Web Commander. It's $80 for a year and it works really well imo. You would be able to view the live stream and also your recorded videos.

I assume since you are not doing this that you have some reason for configuring it this way, and don't want to use Web Commander. So you could connect to the cameras directly using VLC while you are on the local network with your Win7 machine. There are a number of posts on the forum on how to do this.

For recorded video you could create a local network share or map a drive on your winXP machine and then connect to it on your Win7 machine and view the recordings in Quicktime, WMP or VLC. You would miss out on the timeline functionality that is in Commander and all of the bells and whistles, but it would allow you to view recorded video.

[Wallertown]

To be more exactly the cameras are used in a company.

And at the location of the PC which is used for the cameras there is no internet available.

Despite that it is undesired that this PC is connected to the internet for security

reasons.

I also considered the version via VLC Quickttime etc. but we would be losing the

timeline functionality which is essentially.

In the meantime I found a program which works. It does not display a constantly

fluent picture in the live view mode but the timeline function nearly works as it

should only the quality is not that high. The program is UltraVNC which inludes

a "prototype" of DirectX support.

Another phenomenon I discovered during tryouts was that sometimes it worked with the normal

Windows 7 remote desktop but all pictures were turned by 180°.

But thanks for your response.

[Bsutherland]

Remote viewing problems.

I have had the 750 camera for a few years and have remoted viewed using MAC, iphone, ipad. Thing have gotten  REALLY BAD with this product. This is a remote location I go to on weekend. At first the cameras would be off line for a few hours, which turned into a few daay and now all the time. I am uninstalled and reinstalled software hoping it was updated. I a pay for remote viewing and it doesn't work. I hope someone at the company reads this. HELP!!!!!!!!!!!!!!!!!!  Very unhappy, use to recommend yoiu product, not likely now.