Alert Security Systems

[mido]

Hello Sir/Madam

I bought your security system Logitech Alert 750i and it is perfect however, I got some notices on it since I am still undergraduate computer science and might be me typical about it.

If what I am pointing out that is missing in the software if it does have it

please guide me to how to do it , however if it does not have it please consider having them in your next update to the software

1- Does the software have a login page to prevent intruders from using the office??

2- The Folder that holds the video recordings is it protected from being read/write manually through explorer??

So What are the benefits of doing so:

a- If you guys can make it to have a login page access before entering the application --> it would prevent others who are not supposed to access the application from editing what has been recorded and messing up with the system

b-  If the folder that holds the video records is protected -->It would prevent anyone who is not supposed to have access from modified other than the user who can only read ( watch) / write (delete) and that can only be done through the software --> that can be done through locking or encrypting the folder --> so no one can access it from explorer.exe

I really want to see this because this is supposed to be a security system and how can it become one if it is exposed to the public

In terms of hardware and its functionality --> Video Quality and Everything is super perfect

Again this product i believe was made for public & small bussiness  not  huge corporates so please consider that not everyone can have his own server for security system at home or work

well thank you so much for reading my message and i hope i can get your feedback

[DoomsDay00]

If you are viewing the web version of alert commander, it requires a login in order to see your video.

The folder that you pick for it to go into is not protected as far as I can see. However, if you are not sharing out the folder and actually have your pc password protected, I dont see this as a big issue.

Now, you could put your files on a share that only you have access to. I can set my alert commander to store the files on a share on my nas which only I have access to. My nas cost $180 and has 3TB of space. So its not like its very expensive, heck it was less than my outdoor security camera.

I will say though, that more options are always good, even if people don't understand them all. To many companies in the world are dumbing down their products and that is fine for those that just want to push a single button to do everything, but they need to keep those advanced features in for those of us that want more.

[LogiLenny]

Hi mido and DoomsDay00,

 These are valid points and decent suggestions. These forums however are *not* official support. If you really want to get your suggestions looked into, your best bet would be to call into your regional tech support line and have them open a file for you. The agent will then record your suggestions and, at the end, will send you a survey (based on the agent AND Logitech). The comments in the survey *do* get read and considered. That way you can offically put suggestions into Logitech's database.

[BlackHawk1776]

In my experience most users typically don't care for a application username and password, most generally prefur to secure the machine itself through various methods.  When I've used DVR apps that require application authentication the user name and password are often left blank or left and default settings.

I could see this of being some benefit on some home PC installations if you want to keep the kids out of the security system; that said the program will run on some moderately powered netbooks which opens the door to having the security system on a separate machine which does have benefits.

It's not a bad feature to have available so long as it can be completely disabled so that users not wishing to use the feature don't have to be annoyed with the extra security measures they typically disable.  Personally I like securing the machine and environment more as I don't want someone tampering that closely with important equipment.  In the IT field, we put the servers into separate rooms often with restricted access and then users are given only the access they need from their own terminal.  I'd hate to have a 'regular' user or especially a 'malicious' user sitting directly at the machine.  At some level, any security measure can be hacked / broken; the further away you keep the hacker from the goal the safer your system is.