09-18-2011 06:06 PM
For about 4 months I had my Logitech Alert systiem with 3 cameras working just fine. Then suddenly one day I had no Internet connection. After some checking I pulled the ethernet cable from my Logitech command module and the Internet came back. After a few days when I had time I tried to track down this problem. I eventually plugged in the command module and got all the cameras working again. Within one hour my connection to the Internet was down again. Again I unplugged the command module and my connection came back up. So I bought a new master unit and plugged in that command module. Got all the cameras working but in about 1 hour my Internet connection was dead again. Again unplugging the command module brought my Internet connection back up. I have not used the Logitech system for a few weeks and my Internet connection has been rock solid. I'm using a US Robotics 8200 router which worked fine with this setup for months. Any suggestions as to where to look to track down this problem? Thanks.
12-22-2011 07:11 AM
does anyone have a solution to this problem yet ..i,m facing the same ..only thing is that mine disconnects within 5 mins after connecting back the ethernet cable for the cameras
12-22-2011 07:41 AM
how do i check that ,,?its a wireless modem i,m using..?ho do i check the logs,,this is the modem,,http://www.time4lime.com/jm/personal/internet/mode
12-22-2011 07:48 AM
Well, that page is just a generic description...the router should have a model# on it. Just have to locate the docs for it and do what they describe to see the logs...or ask whoever provided it for help with that. Really not much anyone here can tell you without seeing what the modem/router says.
12-22-2011 08:00 AM
I've got the same/similar problem. I have the Netgear N600 Wireless Dual Band Gigabit Router WNDR3700. In addition to taking down my internet, it also cripples my entire PC forcing me to do a hard reboot, so accessing logs while it's happening isn't possible.
I posted more about my problem here
I take another look tonight and go back to look at my router logs after I reboot to see if I notice anything, but the fact that it freezes up my entire PC makes me think my problem is occurring somewhere other than with the networking/router.