05-30-2012 08:15 PM
Over all I really like the the Logitech Alert Cameras, But I am a little disheartened when I have to reset a camera or two every 3-4 months. Which a total pain because of the remote locations. The fact is I paid pretty much $1800.00 for my system, I would think it would be more robust than this. I would like to see if they/you can have the software send the alerts when motion is detected in set hours (like if someone walks through my back yard in the middle of the night and not 30 emails when I mow the lawn). Are POE's the answer for cameras failing?. Is the purchasable software really worth it?(will it be downloaded to multiple devices? Why does the Blackberry App not work at all? Doesn't matter if I am in 3G or WiFi. Logitech please step up to the plate with some solid straight forward answers.....
06-01-2012 02:29 AM
Are your camera's running the latest software and firmware?
PoE doesn't kill the camera's, or at least not when provided by a decent switch, or original power supply provided by Logitech.
I have no idea why you need to reset the camera's itself, do they lose their internet connection and are unable to access from remote location?
What do you mean with the purchasable software? Do you mean the premium option for remote viewing? This only enables extra options, like viewing recorded clips, enable and disable alerts, ...
You will be able to access your camera's via computer, mobile apps, ...
I'm also using this system in combination with a Blackberry device (Bold 9900). It just works on my phone.
Are you sure you are using the right application? They have 2 versions available in the app world, one is for consumer Blackberry data plans (BIS) and the other one is if you use corporate data plan (BES).
Hope this answers some of your questions.
06-02-2012 11:57 AM
To clarify my queries, I have had the cameras"go down" numerous times, and not show up in my software until after a paperclip reset. I was wondering if I go with a POE per unit or a POE switch wil the cameras be more stable?. My powerline stregnth and bandwith are all relatively good. I take it the POE will remove these factors. The softrware I am speaking of is the premium package. I have the Bold 9780 on the BES and at best it sometimes works on my home WiFi. I just updated my cameras, in the last 2 days after the paperclip reset, but I do keep everything current.