02-04-2011 12:33 AM
I purchased a Driving Force GT wheel on the 21-11-2010 from **bleep** Smith Electronics for use with GT5. It was working beautifully until last Sunday (30-01-2011) when it just stopped calibrating and steering. I have everything plugged in properly - USB cable into the PS3, AC Adaptor plugged in and connected and the pedals connected to the wheel. The wheel does not calibrate when I plug it in and turn it on, or when I enter GT5. The buttons on the wheel and the pedals work fine though - but I believe they can receive power via the USB plug. There is no response from turning the steering wheel at all.
I have searched around various websites looking for a fix but so far nothing has worked. I'm beginning to think that maybe the wheel or the AC Adaptor has malfunctioned and needs replacing. The only trouble is, no **bleep** Smith stores have any of these wheels in stock.
If anyone has any helpful tips on getting my wheel working, or can offer some advice on how to receive a replacement that would be great. I still have the receipt from place of purchase.
02-10-2011 01:04 PM - edited 02-10-2011 01:05 PM
Iv had the exact same problem, still waiting to hear back from Logitech before I take it to a specialist who will probably try charge me more than the wheel is worth to repair it. I couldn't find anything useful on the net either. I fear I have burnt out the circuit board somehow, because not only does the steering not work, the GT symbol doesn't light up anymore which shows its more than just a motor issue. When its all turned off the motor feels normal again, yet the wheel feels mushy when its powered up. Im pretty annoyed as I bought this after being told by many stores that I am buying quality, or maybe we were just a couple of the unlucky ones out there. I hope this is something simple as I don't have the money to buy a new one.
02-12-2011 01:09 PM
If you have had your wheel for less than a year then you automatically have a valid warranty right now. Call logitechs warranty number and send it off, but don't expect it back anytime soon because they are out of stock and they aren't in any rush to get it back to you
02-17-2011 12:51 PM
Same problem here.
Got my first DFGT a month ago, worked for 30 minutes then it stopped working.
When I plug it in, the GT logo just flashes once breifly, then nothing more.
Tried everything, tested the AC adaptor, nothing wrong there.
Sent it back to the store and got it replaced.
Today, 1 month later, my new wheel arrived. Worked fine for 3 hours or so, then same problem as the first one.
and yes, I tested both in different Consoles and a computer.
Not sure I want a 3rd one.
02-20-2011 05:37 PM
Thanks for the replies. I have since spoken with Logitech over the phone who were more than happy to have it replaced, however as one of you mentioned there are none in stock anywhere in QLD (Australia). Logitech gave me a return number and said to return it to place of purchase for an exchange. I have taken it back but was told they had none in stock and won't for quite some time and that the normal procedure is the place of purchase calls Logitech to confirm and then they send it in to Logitech to fix. This was yesterday however and Logitech were not open on Sunday.
My friend has the Driving Force Pro steering wheel and while I was staying at their place over the weekend we tried his AC Adaptor in my wheel. It still didn't work. We then tried my AC Adaptor in his wheel and it worked fine so therefore we can conclude that the wheel has malfunctioned. The AC Adpators were exactly the same model number so there was no confusion there.
I paid good money for this steering wheel after reading nothing but praise and this is what happens after only 3 months? A broken steering wheel that cannot be replaced because nowhere has stock, and when I asked for a refund I get told they could not do that as they have to speak with Logitech first. I don't want a refurbished steering wheel I want either a.) a brand new one or if that is not possible b.) a refund.
What can I do about this?
02-20-2011 11:03 PM
This is what happened to me! Is the force feedback engine feeling really hard when its off? Because maybe somethings gone wrong. I took it back a month after I got it and they gave me a full refund so I bought a G27. Just take it back to the store see what they say.
02-21-2011 03:32 AM
Yep the wheel is hard to turn like as though the force feedback is engaged. I'm pretty sure that before this occured it was extremely easy to turn while it was turned off whereas now it is like as though the power is on but it's not.
I took it back to the store I bought it from with my receipt but they would not give an exchange (they didn't have any anyway) or a refund until they could talk with Logitech and as it was Sunday Logitech support was not available (probably the usual monday to friday office hours). I only bought the bloody thing in November.
02-23-2011 03:43 PM
My question to all of you ;
Is everyone in here from a country other than the US? I ordered a DFGT wheel and it's supposed to be delivered today. I've been kind of skeptic on buying a wheel anyways because of everything I read. I opted to not get the G27 due to finances and the game not being 100% compatible with GT5.
Kind of scared buying a 150 dollar wheel and have to worry about it breaking a month down the road... Thanks guys.