07-28-2011 01:50 AM
I have a problem as stated in the subject. My R-RB5 recevier accidentally exchanged with somone's. Although I have the same receiver model, it still can not work.
Is there any way I could pair the presenter with the 'new' receiver? I've tried resetting (reset button) and uninstalling the batteries; no solution so far.
Solved! Go to Solution.
07-28-2011 12:00 PM
Here is a link to Connection Utility for Logitech Cordless 2.4 GHz Presenter.
07-28-2011 03:43 PM
I've just tried using Connection Utility but it didn't work
BTW, I am using Windows 7 64-bit, while the utility says that it support until Windows Vista. Is that a problem?
The battery indicator is full, the laser pointer is working too. When the receiver connected to to my laptop, my laptop installing its generic drivers too (typical of Windows 7).
Thank you in advance,
07-28-2011 03:51 PM
You may have to use a system running Vista or below to reconnect the receiver. I will test this in the lab and post my results.
07-29-2011 01:39 AM
I've tried using Windows XP and performed the Utility software. Still did not work.
FYI, this is the receiver:
Model Name : C-U0001
P/N : 810-000922
PID : SC9170CT
07-29-2011 07:46 AM
Is this your presenter? http://logitech-en-amr.custhelp.com/ci/fattach/get
These are the result of searching for the M/N C-U0001.
It appears that you do not have the correct receiver.
07-31-2011 01:42 AM
I am pretty sure that my Wireless Presenter is Logitech R-RB5. It is the exact same as the picture on the link of your first reply to me (http://www.logitech.com/en-au/432/175?section=down
The receiver I got now is also similar as the previous stock, as far as I can remember. It has "Logitech" logo and it also fits perfectly in the presenter's compartment dedicated for it.
Here's the picture.
08-01-2011 09:11 AM
The receiver P/N : 810-000922 M/N C-U0001 unfortunately will not work with Logitech Wireless Presenter R-RB5 . You may want to contact Logitech Customer Care for your region .
06-23-2012 11:22 AM
I found this website:
that has the connection software. It did not work on my Windows 7 machine, but I have an old laptop running XP and it did work there! Oddly enough, the readme file comes in multiple languages, none of them being English, so I put the Spanish version through a translator to read it.
When you run the software, the R400 does not have a reset button. You need to turn on the presenter to make sure the batteries are good (green light goes on), turn it off again. Then hold down both arrow keys at the same time and turn the presenter back on. Hold the keys down for several seconds and then click ok. I tested it on the XP machine and it worked. I tested it on the Windows 7 machine and it worked. Eureka!