10-23-2008 06:57 PM - last edited on 12-31-2008 10:14 PM by Pegasus
i got my nulooq navigator last year and since then i got to love the little **bleep**... I'm so sorry that most of the people around here are so disappointed by the software issues, being called a overweight paper holder or an abandoned Logitech child. For me it only made things smoother in Photoshop, After Effects and other software. It is really sad that Logitech is slowly abandoning this little gizmo. I had to order mine from abroad because I couldn't find it in local shops, and I don't know other persons who use it around here, except me. I paid like 100 euros for it, but I don't regret a dime because it really served it's purpose and it turned out to be a great investment.
Recently I switched to Adobe CS4 and nulooq is not working anymore, well at least the core functions - panning and zooming, because the rest is just assignable.
is there a way, where Logitech or anybody might release a plugin or something for CS4? I wrote this topic because I couldn't find almost anything on this matter, but looking closer at the situation and the previous discussions, chances are kinda grim for the nulooq users. Help?
PS: Nulooq users, dont sell your gadget. Someday it might be worth a lot. Like a collectable or something.
10-24-2008 11:48 AM
I would like to know the answer to this also. I have sent two emails to customer support asking the question, but I have not had a response. It's particularly vexing since the autoresponse says "Your question has been received. You should expect a response from us within 24 hours." Well, it's been longer than 24 hours. Thanks for lying to me.
Logitech: Please don't make promises that you can't keep and please DO support your products. After all, I have bought MANY of them over the years.
10-24-2008 11:53 AM
It's possible to simulate pan and zoom in Photoshop CS4 using mouse wheel events. Assuming you have Photoshop set up to zoom with the scroll wheel, you can do the following mapping for your navring:
Twist clockwise = mouse wheel up, repeat 10x per second
Twist counter-clockwise = mouse wheel down, repeat 10x per second
Push right = mouse wheel up, Control + Alt, repeat 10x per second
Push left = mouse wheel down, Control + Alt, repeat 10x per second
Push up = mouse wheel up, Alt, repeat 10x per second
Push down = mouse wheel down, Alt, repeat 10x per second
These mappings are for Windows but you can do something similar for the Mac. Same thing if you don't zoom with your scroll wheel, you'd just need to change the wheel mappings to match the mode you use.
10-24-2008 12:16 PM
uh boy... :-<
i wanted to write a longer post, but I dont feel like beating a dead horse anymore. Lame solution, but unfortunately the only one there is. Dissapointing.
So what am I to make of the previous post except that a plugin will never be released? It's a sad sad day in a cold cold world for the nulooq users.Cheers all.
10-24-2008 02:16 PM
Unfortunately that solution works poorly compared to how it works in CS2 (and presumably CS3). The panning is jerky, for one thing.
So, Logi, since I guess you work for Logitech: Will Logitech develop a plugin for CS4, and if so when?
Thank you in advance.
10-29-2008 07:14 PM
I too am eagerly awaiting for my copy of CS4 to show up, and was looking forward to using it with my NuLooq. I was already dissapointed that I couldn't pan and scroll in Painter X, looks like I am giving up the smooth panning and scrolling in PS as well. You guys should seriously save face and open up the drivers so that people can write application specific commands, or have one coder spend the few hours required to add current versions of popular software titles, like CS4 and Painter X!
As an aside, I have been drooling over some of the Logitech webcams and a new keybord, but have put off buying untill they start to support products I currently own, I don't want to buy another kick **bleep** gadget that they will drop after a year or two.
11-03-2008 06:23 PM
Logitech's indifference to this issue, and this product is shameful! The fact that they don't answer tech support emails or provide legitamate answers to questions in these forums speaks volumes about the type of company that Logitech has become.
I'm quite disenfranchised, having purchased this product only a few months ago. I never knew that Logitech abandoned its customers. Oh well, live and learn. Rest assured, I won't reward them with my future business or recommendations of their products to those I influence.
12-01-2008 11:39 AM
I signed up on this forum just so I could respond with my two cents to Logitech. I am EXTREMELY disappointed with this company. First, it was the fact that they did not develop the tooldial for the Windows platform. One of the main reasons I bought the NuLooq in the first place? Now that I use Photoshop CS4, I cannot use the thing at all. Screw Logitech from here on out. I will NEVER purchase another Logitech product, and the sad fact is, I still use many of their products(webcam, two game controllers, mouse, gamepad), however, come upgrade time, which is close at hand, I will be looking at other companies to fulfill my needs. Thanks for nothing Logitech.
p.s. Can I get my money back for all my stuff? Bet I can't...
12-07-2008 09:30 AM
12-24-2008 09:31 AM
I agree that Logitech's offered poor support for the NuLooq. I originally bought it to use with CS3 and now it's not only useless with CS4, but it's causing problems with regular use of Photoshop CS4 when the driver's enabled. (Space bar doesn't work for moving image as it should.)
The NuLooq deserves better!