09-05-2011 01:08 PM
Hello, is ther any way I can use an standard receiver to work with my R-RB5 presenter or is there anyway I can get only a receiver in Argentina?
I loose it during a meeting and now the presenter is useless. Only laser dont dependes on the receiver.
Thank you very much
09-22-2011 01:45 PM
There isn't a compatible receiver for this presenter that I am aware of, however, South American support should be able to help you find a replacement and get it shipped to you there.
You may contact a support member for your region via the following
Mon - Fri, 5am - 5pm
09-28-2011 10:33 AM - last edited on 09-29-2011 06:56 AM by Taylarie
I have a RRB5 presenter and I lost the receptor (the one that plugs in the PC USB port. I contacted Brazil assistance through the toolfree number and the answer I got is that the presenter is an old model and there is nothing they can do. Since Brazil Logitech says there is nothing to do, I wanto to know if I can buy the receptor in Logitech America. The shipment can be done to a USA address of a friend and I can pay with my credit card for all expenses. If this is possible, please, contact me either through the forum or through my e-mail.(edit out personal information)
As a good customer, I already bought a new one, but I am very disapointed in loosing the other one because of the receptor.
10-02-2011 09:48 AM
When making an online purchase through our website, the credit card used to place the order must be registered to the users home country and you may only ship within that country.
Since Logitech has no international shipping i.e; item purchased on the USA website shipping to a South American country and vice versa.
The best thing to do would be to try and locate this part locally, or contact a trusted friend/family member in the USA and ask them to place the order for you. Once they receive it, it may then be shipped to you in your home country.