G-Series Gaming Keyboards

[B-Con]

I'm wondering if anyone else has experienced this issue in Battlefield Bad Company 2.

After about an hour or so of game play, I had been getting black screen crashes that hard locked my computer requiring a restart. Each time, the crash dump files indicated the quite common Video_TDR_Timeout_Detected / Bugcheck 117 ( 0x117 ) / nvlddmkm.sys error.

I had extensively searched the web for a solution to the lockups to no avail. Finally, through the process of elimination, I determined what was causing the problem on my rig.

It seems that the BFBC2 applet for my G15 keyboard within the Logitech Gaming Software ( 8.01.120 ), along with the Windows Media Player SideShow gadget, were causing the crashes.

If I killed the processes for the Logitech Gaming Framework and the Windows Media Player SideShow gadget (which the Logitech software enables), I no longer experienced any crashes.

I'm not sure how these specifically caused the crashes; but I'm surprised that I didn't figure it out sooner considering that the solution to similar problems was related to monitoring software.

I then determined the way to be able to use the gaming software for the keyboard while playing (just without the applet). I just had to disable the "Bad Company 2" applet by unchecking it under Logitech Gaming Software -> Customize LCD Display -> Applets. When this is done, the BFBC2 profile will still load allowing use of the programmable keys. FYI, the only other applets I have running are the LCD Clock and the Performance Monitor.
 
Note - I also had to disable the Windows SideShow gadget for the Windows Media Player by way of the Control Panel by unchecking both boxes.

I hope this helps out others who haven't been able to completely enjoy this game because of this issue.