05-13-2012 09:10 PM
I really don’t see how or why but the problem occurred right after I started using my new keyboard.
To start off I have Windows 7 64bit
All drivers are updated
Have uninstalled and reinstalled game manager
Originally I had a G15 for several years. After so much use I decided to upgrade to a G510. I noticed I have been having on and off internet speed problems. Most of the time my internet runs great but suddenly the speed gets so slow I can’t load anything (websites, Games, Ventrillo) for 1-5 min. In gaming this can be fatal. My connection seems to be fine, I have full bars but terrible speed every once in awhile.
I have been trying for the past few days to figure out my problem when I realized this only happened after plugging in my new keyboard. So I decided to replug my old G15 in. Now the “attack” of slow speed is random, but it has been a few hours and I have yet to have a problem.
Could my new G510 be causing the connect problem? If so is that a bad keyboard that I can replace or just a bad product in general for me?
07-05-2012 11:28 AM
Which software version did you install? If its the current version, try the legacy software which can be downloaded from the Logitech website. If its the legacy version that you installed, try the current version. There might be a file on the software version that conflict's with one of the programs with your Win 7 64-bit computer. You can also un-install the gaming software and try the keyboard without the software installed so you can isolate the issue if the keyboard is causing your slow internet connection.
Support Home Page | Downloads | Contact Support | Manuals | Warranty | Check Rebate Status
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.