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Firedroide
Posts: 2
Registered: ‎10-17-2011
0
Accepted Solution

G110 Media keys not working when using Logitech Gaming Software 8.01.120

When LGS is activated, my media keys don't work at all,
but as soon as I stop the process, the keys work perfectly.

But then I can't use the G-keys anymore! :smileysad:

 

So I'm quite sure it's the LGS that causes the problem.

Is there any way solve this problem because I'd really like to have my G-keys working with my media keys as well.

Retired Logitech Employee / Moderator (Inactive)
Meltech
Posts: 816
Registered: ‎01-11-2010
0

Re: G110 Media keys not working when using Logitech Gaming Software 8.01.120

Hello Firedroide,

 

Which media player are you using?

 

 

 

Kind Regards,

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Destym
Posts: 1
Registered: ‎10-23-2011
0

Re: G110 Media keys not working when using Logitech Gaming Software 8.01.120

[ Edited ]

I am facing the same issue with my G15 Rev2 keyboard after installing 8.01.120 x64

The multimedia players I have tested this on are Foobar2000 and Spotify. The media keys work fine once you exit the Gaming Software.

I am going to update to 8.12.030 x64 and see if it fixes my problem.

 

EDIT: same issue with the latest version.

Logi Browser
Visioneer
Posts: 8
Registered: ‎09-21-2011
0

Re: G110 Media keys not working when using Logitech Gaming Software 8.01.120

Do you guys happen to be using multiple monitors/Display Fusion? I was and when I quit the program and removed my 2nd monitor, the media keys began workin again, weather or not iTunes is the active window. Not sure what was causing the disrutpion but that seems to have solved my issues with it.

Logi Master II
SpecialK
Posts: 1,119
Registered: ‎07-19-2006
0

Re: G110 Media keys not working when using Logitech Gaming Software 8.01.120

The issue lies with Windows SideShow. Windows SideShow uses the Logitech LCD devices as a 'SideShow' enabled device, and launches Windows Media Player in the background, which the Logitech software assumes is the 'real' media player to get the media key events. NOTE: I think as long as you ever attached a Logitech device with an LCD, you'll have these SideShow settings turned on, even if the device is no longer attached.

 

Fix:

1) Go to Control Panel

2) Locate the Windows SideShow Settings

 

sideshow_cpl.png

 

3) Uncheck the devices for Windows Media Player

4) Go to Task Manager and terminate 'wmplayer.exe'. This will terminate eventually in a few seconds, but I lack patience.

 

Now, hopefully, the media keys should work all the time.

 

Logi Nu
Firedroide
Posts: 2
Registered: ‎10-17-2011
0

Re: G110 Media keys not working when using Logitech Gaming Software 8.01.120

Yes thanks a lot, that fixed the issue!

Thank you so much.

Logi Nu
mrlomax
Posts: 1
Registered: ‎11-09-2011
0

Re: G110 Media keys not working when using Logitech Gaming Software 8.01.120

Thanks so much, i was worried, my problem began once installin latest software, and couldnt use media keys with spotify

Logi Nu
Nemesis158
Posts: 2
Registered: ‎12-06-2011
0

Re: G110 Media keys not working when using Logitech Gaming Software 8.01.120

This is not a permanent solution for me.

This issue only started when i updated to the latest version of the Logitech Gaming software.

This new version of the software is more buggy then the previous version i had installed.

I updated to try to resolve these issues:

G110 Drivers loading causes boot to slow by 2-3 seconds on SSD

LGF would crash everytime i updated my video drivers or switched crossfirex on or off.

But now the software is just plain crashing whenever it wants to and this issue is present.

 

as far as the solution that was posted goes, it does work, However in my instance using the media keys did not lauch WMplayer in the background. in order to get the fix to work i had to stop "wmpnetwork.exe" which boots with windows automatically.

 

It worked just fine before logitech, so why doesnt it work now?!?!?

Dont just tell us that its sideshow, otherwise it wouldnt have worked before......

Logi Nu
majmotoko
Posts: 2
Registered: ‎02-29-2012
0

Re: G110 Media keys not working when using Logitech Gaming Software 8.01.120

I have the G110 Keyboard and recently added the G300 gaming mouse. The new "logitech gaming software" was installed and I have had nothing but headaches since it was installed. The old software for my G110 was gone, and I am now foreced to managed both devices in a software program that does not work! When I toggle between the mouse and the keyboard, the mouse interaction slows down drastically. Even though the mouse defaults are set at 2000, when I switch to keyboard to edit profile or whatever, the mouse slows down on my computer, and the only way to get it back to moving fast is to go back to the mouse profile, and click on 2000 again! Often times the G buttons will stop working while gaming and I have to bring up the software, switch to keyboard, click on M2 then back to M1, then go back to the mouse and click on 2000 again! This is such a hassle and in the last 24 hours I have this issue happen more and more. If I uninstall the logitech gaming software, my keyboard won't work at all! Any suggestions on how to make it so I don't have to keep toggling back and forth and back to the mouse and click everywhere to get it to where it should be would be awesome.

Logi Browser
darthreaper4
Posts: 5
Registered: ‎07-21-2012

Re: G110 Media keys not working when using Logitech Gaming Software 8.01.120

1. Open start menu located on your taskbar.
2. Right-click "Computer" and open "Manage".
3. At the left, under "Computer Management", you find "Services and Applications". Open it and select "Services".

 

[Or Press Win Key + R and run services.msc]


4. Search for a service named "Human Interface Device Access" (or something similar)
5. Once found, check the status. If the value is not "Started", start it.
6. To make sure it will be on also in the future, check the Startup Type value. If not "Automatic", right click it, and select properties.
7. Under the tab "General", change the Startup type to Automatic.
8. Apply and close.

 

The Media keys will start working immediately.