G-Series Gaming Keyboards

[janalynn99]

I've had my G110 keyboard for less than a month. When I got home from work yesterday my boyfriend told me my keys no longer light up but that the keyboard still works. I just assumed he accidently hit the power button for the lights. But that wasn't it. I also tried to roll back my settings to  yesterday when my keys were still functioning properly. Any ideas?? It's horrible that I've only had this for a few weeks and they keys  no longer light up. One of the things I wanted was a light up gaming keyboard and my boyfriend gave me this gift after not being able to find it at Christmas.  That was a large part of it's appeal and it's gone!

[Cintech]

Hello janalynn99,

Please try your G110 on a different computer, if it still will not light up,  contact Logitech Customer Care for your region.

Best Regards,

[kgober Logi Guru III]

also, go into the Logitech software and try to change the color.  maybe somebody accidentally set the color to "black", and it just needs to be set back to blue or purple or whatever you had it set to.

-ken

[68GT]

My G110 never lights up after Windows 7 64 is running. I have to disconnect the USB plug & move it to another USB socket, then it lights. It does light during power on self test but not after Windows OS is loaded. I realize "never" is a strong word but it is true from day one for this keyboard. It's the most irritating thing about this keyboard. Everything else about it is downright awesome for the price.

The problem is wearing out my USB sockets. I'm pretty sure this is a driver issue. because it does not behave this way on my older PC that is running Win XP. I acknowledge Logitech; they've been pretty fair with me -even replaced the keyboard to try to & prove it's hardware. New keyboard & same exact problem. . . It's not hardware.

My theory is that the driver from Logitech is not trumping the Windows OEM driver for the keyboard I/O. Once Windows starts, the LED power is cut. Silly problem but I believe an LED backlit keyboard should be lit. USB sockets normally have constant power but USB driver may be using an algorythm to monitor activity. If an idle, non-powered device is connected USB the driver may set power to that socket to OFF. Who knows? I told Logitech a long time ago they should look into this and push a patch to Microsoft so they could update their OEM driver for Win 7 64.

Now I am finally feeling better about it because I see several of you out there have same basic problem.