G-Series Gaming Keyboards

[karlos103]

Hi all

I have recently installed Windows 7 RC 64bit and since installing the G15 keyboard software i always get 2 event logs on startup .

If i remove the software then the issue is gone .

The 2 logs are basically the same , it says -

The driver\Driver\WUDFRd failed to load for the device Root\SIDESHOW\0000.

And the other says -

The driver\Driver\WUDFRd failed to load for the device Root\SIDESHOW\0001.

If you go into the detail tab you get this -

- System

    - Provider

      [ Name] Microsoft-Windows-Kernel-PnP       [ Guid] {9C205A39-1250-487D-ABD7-E831C6290539}

      EventID 219       Version 0       Level 3       Task 212       Opcode 0       Keywords 0x8000000000000000     - TimeCreated

      [ SystemTime] 2009-07-26T18:34:20.975609600Z

      EventRecordID 8299       Correlation     - Execution

      [ ProcessID] 4       [ ThreadID] 48

      Channel System       Computer Karl-BigPC     - Security

      [ UserID] S-1-5-18

- EventData

    DriverNameLength 18     DriverName Root\SIDESHOW\0000     Status 3221226341     FailureNameLength 14     FailureName \Driver\WUDFRd     Version 0

This happens on every boot , dont seems to have any issues with the keyboard that i can see but would be nice to get rid of the event log issues .

Any help most appreciated

Karl

[Trusselo]

to fix this go into the LCD manager for the G15 and UNCHECK left and right boxes for the 2 sideshow apps (mono and QVGA).  Win 7 is incompatible with those apps.

[karlos103]

Hi have already tried that but still get the event logs .....unticked both of them ...and both sides so there are no ticks against them.

maybe this will be sorted when windows 7 eventually comes out and logitech make the proper drivers for it ..

Thanks

[Trusselo]

next try going into control panel > sideshow (if there is one) in that pannel (in vista at least) you can Uninstall the device all together. it can also be femoved from device manager. try getting rid of QVGA first since you dont have a color screen

[karlos103]

i have also tried that , there is only WIndows Media Player listed , does not seem like there is any way to remove that ....unticked both qvga and mono i think it is ....but still get the error .

Getting new G19 keyboard tomorrow so will see if still get the error

thanks again for your help

[Trusselo]

karlos - in the side show contol panel im not talking about "unchecking" the apps..    Im talking about REMOVING the device.

here this picture will help explain where to click. its not exactly obvious. give this a try.

Message Edited by Trusselo on 07-27-2009 12:46 PM

Message Edited by Trusselo on 07-27-2009 12:46 PM

[karlos103]

there is no picture coming up ...but will take a look again and see if i can understand what your saying

[Trusselo]

ya all pics need to be approved by MODs. usually takes couple hours

[karlos103]

well i have just taken another look and if you remove gadget....ie the logitech g15 then the keyboard display stops working ...just as if you uninstalled it ....try turning off things etc in sideshow but always comes up with the event error ...only time it doesnt is when the keyboard is uninstalled ...weird

[karlos103]

hi

just had another look now pictures are up ....but there is no uninstall option when you click on the logitech game panel icon