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Logi Nu
Samasama
Posts: 4
Registered: ‎07-30-2009

G19 LCD/Macro Keys Not Lighting Up or Functioning

I bought my G19 over a month ago and it's worked great.

At the beginning of the week I reformatted my ocmputer, and the LCD screen initially flickered after I reinstalled the drivers.

It would flicker and show the Logitech logo momentarily and black out over and over again.

When I plugged it in the day before yesterday it flickered and barely showed the white light of the logo and now it just stays black.

I can only use normal QWERTY and numpad keys.

I've reinstalled the software over and over again and tried different outlets, and it's just not working.

Any solutions?

Thanks in advance,

Sama

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Trusselo
Posts: 1,323
Registered: ‎04-04-2009

Re: G19 LCD/Macro Keys Not Lighting Up or Functioning

your ac adapter probably crapped out they have been having problems with them. try using another Ac/Dc transformer 5V Dc output.


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Logi Nu
Samasama
Posts: 4
Registered: ‎07-30-2009

Re: G19 LCD/Macro Keys Not Lighting Up or Functioning

Is that under warranty :[?
Logi Nu
Samasama
Posts: 4
Registered: ‎07-30-2009

Re: G19 LCD/Macro Keys Not Lighting Up or Functioning

Yeah, it worked with a new 5V!

Thanks a bunch.

Good thing I have spare Logitech parts lying around ;^^

I think.

Logi Nu
Samasama
Posts: 4
Registered: ‎07-30-2009

Re: G19 LCD/Macro Keys Not Lighting Up or Functioning

Not even 5 minutes into using it it died again.

Any suggestions?

Logi Guru
Trusselo
Posts: 1,323
Registered: ‎04-04-2009

Re: G19 LCD/Macro Keys Not Lighting Up or Functioning

well they have been looking into the problem... maybe the keyboard is drawing too much amperage and killing the transformers (adapters)...

call and get your name in for warranty...


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