G-Series Gaming Keyboards

[Rocketeer007]

Hey all,

Just got my new G19 - works like a dream   I'm especially pleased that it *just* fits into the space for my sliding keyboard tray - I was expecting to have to give up my desk space...

However, I can't seem to get the Windows Sideshow functionality working...  I've seen a number of people say they use it in the LGPS 3.02 thread, but no details... so presumably it's working fine for them.  However, they may not be on x64, or may have taken for granted something that I've missed...

Things I've tried...

* Checked for an applet in LCD Manager - Nope

* Checked that the device appears under Sideshow Devices in Device Manager: Yes (x2 - Monochrome & Colour) - however, both show as "Unknown Device", despite being uninstalled and re-installed a couple of times...

* Checked that the correct device was Enabled in Device Manager... apparantly not... enabled it, no luck

* Explicitly disabled it, enabled it again -bit of a surge of HDD activity, which had me hopeful, but still no luck

* Tested my other Sideshow device... yes, that's working fine...

So, my guess is tha it is either

1) a driver installation problem on Vista x64, which is why the two sideshow devices display as "Unknown Device" despite all other indications being good

2) a conflict between the Sideshow driver for WM6 and the Sideshow driver for the G19

Anyone else got this working under either of those scenarios?

Thanks,

Nick

[Rocketeer007]

Okay, a bit more investigating... I've found the "SetupAPI.dev.log" file, which does show an error when installing the SideShow device driver - I've put the appropriate section below (sorry for the length).

Can anyone understand this?  My basic "read & interpret" skills suggest a problem with a service - perhaps the service for this device is already installed? I've now bitten the bullet and uninstalled the drivers for my WM6 Sideshow device, but this hasn't helped...

Thanks,

Nick

     ndv:           Installing device...
     dvi:           {DIF_INSTALLDEVICE} 19:37:58.796
     dvi:                CoInstaller 1: Enter 19:37:58.796
     dvi:                CoInstaller 1: Exit
     dvi:                CoInstaller 2: Enter 19:37:58.797
     inf:                     Opened PNF: 'C:\Windows\INF\oem77.inf' ([strings] <src=oempath>)
     dvi:                CoInstaller 2: Exit
     dvi:                Class installer: Enter 19:37:59.007
     dvi:                Class installer: Exit
     dvi:                Default installer: Enter 19:37:59.007
     dvi:                     {Install DEVICE}
     inf:                          Opened PNF: 'c:\windows\system32\driverstore\filerepository\lglcdss.inf_67f7ec14\lglcdss.inf' ([strings] <src=drvstore>)
     dvi:                          Writing BASIC Logical Configurations...
     inf:                          {Install Inf Section [QVGADevice_Install]}
     inf:                          {Install Inf Section [QVGADevice_Install] exit (0x00000000)}
     dvi:                          Processing Registry/Property directives...
     inf:                          {Install Inf Section [QVGADevice_Install]}
     inf:                               AddProperty=QVGA_DriverPropertiesSection  (lglcdss.inf line 34)
     inf:                          {Install Inf Section [QVGADevice_Install] exit (0x00000000)}
     inf:                          {Install Inf Section [QVGADevice_Install.Hw]}
     inf:                               Empty section
     inf:                          {Install Inf Section [QVGADevice_Install.Hw] exit (0x00000000)}
     dvi:                          {Writing Device Properties}
     dvi:                               Provider name=Logitech
     dvi:                               DriverDate 04/14/2009
     dvi:                               DriverVersion=3.2.160.0
     dvi:                               Class name=SideShow
     dvi:                               Manufacturer=Logitech
     dvi:                               HardwareID=umb\lgssqvga
     dvi:                               Matching DeviceID=umb\lgssqvga
     dvi:                               Strong Name=oem77.inf:LgLcdDisplays.NTamd64:QVGADevice_Install:3.2.160.0:umb\lgssqvga
     dvi:                          {Writing Device Properties - Complete}
     inf:                          {Install Inf Section [QVGADevice_Install.Services]}
     inf:                               AddService=WUDFRd,0x000001fa,WUDFRD_ServiceInstall  (lglcdss.inf line 46)
     inf:                               ServiceType=0x1  (lglcdss.inf line 111)
     inf:                               StartType=0x3  (lglcdss.inf line 112)
     inf:                               ErrorControl=0x1  (lglcdss.inf line 113)
     inf:                               ServiceBinary=C:\Windows\system32\DRIVERS\WUDFRd.sys  (lglcdss.inf line 114)
!!!  dvi:                               Exception encountered during Add Service
!!!  dvi:                               Error 87: The parameter is incorrect.
!!!  inf:                          {Install Inf Section [QVGADevice_Install.Services] exit(0x00000057)}
!!!  inf:                          Error 87: The parameter is incorrect.
!!!  dvi:                          Error while installing services.
!!!  dvi:                          Error 87: The parameter is incorrect.
!!!  dvi:                          Cleaning up failed installation
!!!  dvi:                          Error 87: The parameter is incorrect.
     dvi:                     {Install DEVICE exit (0x00000057)}
!!!  dvi:                     Cleaning up failed installation (00000057)
!!!  dvi:                Default installer: failed!
!!!  dvi:                Error 87: The parameter is incorrect.
     dvi:                CoInstaller 2: Enter (Post Processing) 19:37:59.076
!    dvi:                CoInstaller 2: modified status 0x00000000! (Post Processing)
!    dvi:                Error 0: The operation completed successfully.
     dvi:           {DIF_INSTALLDEVICE - exit(0x00000000)} 19:37:59.079
     dvi:           {Build Driver List} 19:37:59.079
     dvi:                Processing a single INF: 'C:\Windows\INF\oem77.inf'
     inf:                Opened PNF: 'C:\Windows\System32\DriverStore\FileRepository\lglcdss.inf_67f7ec14\lglcdss.inf' ([strings] <src=drvstore>)
     dvi:                Created Driver Node:
     dvi:                     HardwareID   - UMB\lgSSQVGA
     dvi:                     InfName      - C:\Windows\System32\DriverStore\FileRepository\lglcdss.inf_67f7ec14\lglcdss.inf
     dvi:                     DevDesc      - Windows SideShow Driver for Logitech QVGA devices
     dvi:                     DrvDesc      - Windows SideShow Driver for Logitech QVGA devices
     dvi:                     Provider     - Logitech
     dvi:                     Mfg          - Logitech
     dvi:                     ModelsSec    - LgLcdDisplays.NTamd64
     dvi:                     InstallSec   - QVGADevice_Install
     dvi:                     ActualSec    - QVGADevice_Install
     dvi:                     Rank         - 0x0dff0000
     dvi:                     Signer       - microsoft windows hardware compatibility publisher
     dvi:                     Signer Score - WHQL
     dvi:                     DrvDate      - 04/14/2009
     dvi:                     Version      - 3.2.160.0
     dvi:           {Build Driver List - exit(0x00000000)} 19:37:59.087
     dvi:           {DIF_SELECTBESTCOMPATDRV} 19:37:59.087
     dvi:                CoInstaller 1: Enter 19:37:59.087
     dvi:                CoInstaller 1: Exit
     dvi:                CoInstaller 2: Enter 19:37:59.088
     dvi:                CoInstaller 2: Exit
     dvi:                Class installer: Enter 19:37:59.088
     dvi:                Class installer: Exit
     dvi:                Default installer: Enter 19:37:59.089
     dvi:                     {Select Best Driver}
     dvi:                          Selected driver installs from section [QVGADevice_Install] in 'c:\windows\system32\driverstore\filerepository\lglcdss.inf_67f7ec14\lglcdss.inf'.
     dvi:                          Set selected driver complete.
     dvi:                          Selected:
     dvi:                               Description - [Windows SideShow Driver for Logitech QVGA devices]
     dvi:                               InfFile     - [c:\windows\system32\driverstore\filerepository\lglcdss.inf_67f7ec14\lglcdss.inf]
     dvi:                               Section     - [QVGADevice_Install]
     dvi:                               Signer      - [microsoft windows hardware compatibility publisher]
     dvi:                               Rank        - [0x0dff0000]
     dvi:                     {Select Best Driver - exit(0x00000000)}
     dvi:                Default installer: Exit
     dvi:           {DIF_SELECTBESTCOMPATDRV - exit(0x00000000)} 19:37:59.100
     dvi:           {DIF_NEWDEVICEWIZARD_FINISHINSTALL} 19:37:59.101
     dvi:                CoInstaller 1: Enter 19:37:59.101
     dvi:                CoInstaller 1: Exit
     dvi:                CoInstaller 2: Enter 19:37:59.125
     dvi:                CoInstaller 2: Exit
     dvi:                Class installer: Enter 19:37:59.126
     dvi:                Class installer: Exit
     dvi:                Default installer: Enter 19:37:59.173
     dvi:                Default installer: Exit
     dvi:           {DIF_NEWDEVICEWIZARD_FINISHINSTALL - exit(0xe000020e)} 19:37:59.174
     ndv:           Device install status=0x00000000
     ndv:           Performing device install final cleanup...
     ndv:      {Core Device Install - exit(0x00000000)}
     dvi:      {DIF_DESTROYPRIVATEDATA} 19:37:59.177
     dvi:           CoInstaller 1: Enter 19:37:59.177
     dvi:           CoInstaller 1: Exit
     dvi:           CoInstaller 2: Enter 19:37:59.178
     dvi:           CoInstaller 2: Exit
     dvi:           Class installer: Enter 19:37:59.178
     dvi:           Class installer: Exit
     dvi:           Default installer: Enter 19:37:59.179
     dvi:           Default installer: Exit
     dvi:      {DIF_DESTROYPRIVATEDATA - exit(0xe000020e)} 19:37:59.179
     ump:      Server install process exited with code 0x00000000 19:38:00.016
     ump: {Plug and Play Service: Device Install exit(00000000)}
     dvi: {DIF_DESTROYPRIVATEDATA} 19:38:00.023
     dvi:      CoInstaller 1: Enter 19:38:00.024
     dvi:      CoInstaller 1: Exit
     dvi:      Class installer: Enter 19:38:00.024
     dvi:      Class installer: Exit
     dvi:      Default installer: Enter 19:38:00.026
     dvi:      Default installer: Exit
     dvi: {DIF_DESTROYPRIVATEDATA - exit(0xe000020e)} 19:38:00.026
<<<  Section end 2009/06/23 19:38:00.026
<<<  [Exit status: SUCCESS]

[Rocketeer007 · Accepted solution]

Okay, I solved this in the end :-)

It turns out, that the new version of F-Secure Anti-virus I have been beta testing was conflicting with driver installs... I only found out because after upgrading to Vista SP2, none of my IDE devices were working, and trying to reinstall their drivers gave me the same error!

Once I knew it wasn't a "Sideshow" specific error, I remembered the ancient wisdom of "Try disabling your virus scanner" - I've never, ever had to do this befor, so this came as quite a shock to me!

So, everything's working now - and I now know to follow the ancient wisdom at all times!