G-Series Gaming Keyboards

[Toledomalbec]

I have had the G19 for several years now.  I noticed there was an update for the LGS and I installed it but now I am missing several applets including the clock.

I have reinstalled the update several times.  I have also tried double clicking on the applet in the "Program Files>Logitech Gaming Software>Applets" folder but nothing changes.

I am running Windows 7 64 bit.

Does anyone have any thoughts or experienced similar problems?

[Toledomalbec]

I really hope someone has a thought on this problem.  I've used the G19 since 2009 without this problem.  I have done a reinstall (clean, deleted old folders) of the update twice.  All the applets are showing up in my C:\Program Files (not the x86 folder)\Logitech Gaming Software\Applets folder.  I have tried double clicking on the applets but nothing changes.  In the Logitech Gaming Software some, but not all, of the applets show up.  There are posts about this issue scattered around the net over the past several years on google.  Do I need to roll back to the previous LGS version (worked fine) and if so where do I find the file?

[Toledomalbec]

Sorry for the repeat replies to my own thread but I have one more piece of info.  I downloaded a third party applet (Z7 LCD Monitor) and installed it in the Applet folder mentioned above.  I double clicked on it and it immediately ran and showed up on the G19 LCD screen.  However, when I double click the included applets that aren't showing up in the LGS nothing happens still.  Is there a place I can download the Logitech applets and just try reinstalling those?

[Cintech]

Hello Toledomalbec,

Please see the following links:

http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/21507/section/troubleshoot/crid/434/lt_p...

http://forums.logitech.com/t5/G-Series-Gaming-Keyboards/G19-No-Applets-After-Update/td-p/765177

http://forums.logitech.com/t5/G-Series-Gaming-Keyboards/G19-Applets-missing/td-p/447372/page/2

If the solutions found in these links do not resolve the issue, remove and reinstall the Logitech Gaming Software and run as administrator.

http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrat...

Best Regards,

[Toledomalbec]

I appreciate your reply.  However, none of the above have helped and I actually found and tried the ideas presented in those threads.  As I mentioned in my original posts:

1. I have uninstalled completely (including deleting the Logitech folders) and then reinstalled.

2. I have reinstalled as an administrator.

3. The applets are present in the Logitech folder but double-clicking them does nothing.  As I also noted, installing a third party applet in that folder and then double-clicking it worked fine.

Therefore:

1. Is there a place to download and manually install the Logitech applets?

2. Alternatively, how can I roll back to the prior game panel software version since everything was working fine until I applied this update?

[Cintech]

Hello Toledomalbec,

The previous GamePanel Software (Legacy) is located here: http://www.logitech.com/en-us/441/4956?softwareid=4154&osid=14&section=downloads

I suspect that this is permissions issue. You mentioned that you installed as administrator but it is not clear if you ran the Logitech Gaming Software (Current) as administrator. http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrat...

Best Regards,

[Toledomalbec]

Thanks again for the reply.

I did indeed install as an administrator.  I tried quitting the LGS and then rerunning as an administrator.  I've also tried running the applets in the Logitech folder as an administrator.  I'm still not able to get some of the applets working...the one I really miss is the simple clock!  Maybe I'll try reinstalling again some time in the future.  For now, at least the Z7 LCD monitor gives me a clock.

[reaktorblue]

I too have the same problem, running Windows 7 Ultimate x64. I've done all the same steps provided in this thread. Including installing and running as administrator.

All I'm trying to get is the simple clock to come back. Is there anyone able to provide additional troubleshooting steps to help us users resolve this issue?

The biggest thing to note is that doing a complete reinstall of the Logitech Gaming Software 8.20.74 as an administrator does not seem to fix the issue.

[CharlesB]

Close LGS fully (Exit it from the task bar)

delete the settings.json file here: C:\Users\%USER%\AppData\Local\Logitech\Logitech Gaming Software\

Uninstall/reinstall LGS

Launch LGS

Try the trick of manually reentering the apps by opening them from the C:\Program Files\Logitech Gaming Software\Applets\ folder after all of that.

[dmorris68]

^^^ That worked for me.  Just updated my desktop to an Ivy Bridge build and when I installed the latest LGS I had only 2 applets showing, a Mumble applet and the Selector applet.  I had copied over a lot of my user profile configurations from my pre-upgrade backup and I guess this was the problem.  Uninstalled and deleted the user profile folders, re-installed, and I have my clock back.