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CharlesB
Posts: 4,196
Registered: ‎07-06-2006
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Re: G19 goes off/reboots often

Ha. I'm auditing a training session right now, so I'm keeping things short :smileytongue: 

 

You could try the hub: That might help prevent ESD disturbances on the USB bus. I figure why not though: There's no reason to eliminate a potential solution without trying :smileyhappy:

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Schneppi
Posts: 29
Registered: ‎07-14-2009
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Re: G19 goes off/reboots often

Hello Charles.

 

I installed now XP Pro, Vista and Ubuntu 9.04 on my machine and made exessive tests on all systems. I installed and deinstalled many Applications, Tools, Drivers, Updates and so on...

 

The issue seems to occur only on Vista (SP1 at this time) when i installed the 3.0x drivers. So i removed them again and the crashes where gone.

To be able to track the issue further down, i will install the 3.02 driver and disable ALL applets and see what happens.

 

The only difference regarding the G19 between Vista and XP, is afaik the SideShow Feature. Am i right?

 

It would be interesting to know if other Vista users who experience the same LCD reboot issue, to test their System also without any G19 driver. And if the issue disappears there also, ... hmm ya know...

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Schneppi
Posts: 29
Registered: ‎07-14-2009
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Re: G19 goes off/reboots often

Image-1.jpg

As you can see on the screenshot, i've also deinstalled the Mono and QVGA devices in the Vista System Control Panel.

LCDMon.exe is now the only running G19 process in myTask Manager. See below:

Image-2.jpg

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Trusselo
Posts: 1,323
Registered: ‎04-04-2009
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Re: G19 goes off/reboots often

ok are you still having the problem??


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Schneppi
Posts: 29
Registered: ‎07-14-2009
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Re: G19 goes off/reboots often

I am currently stress testing it on Vista Home Premium 32Bit SP2.

Since i've deactivated EVERYTHING except the LCDMon.exe, i have NO issues.

So i started a 3rd Party Applet to get rid of the boring LCDMon.exe Screen

Image-1.jpg

As you can see on this image, the Applet is SysMon 2.x. This one is gathering many System Information and is using more than 1 or 2 resurces.

 

I have now running the System with a few reboots for driver and application install/deinstall tests, for more than 6 hours with NO issues.

I will test it a few more hours and then i will launch more and more 3.0x Driver Applications, to try to find the one, which may cause the reboot issue.

 

My tests will continue with the following application add order:

1. G-series Key Profiler

2. Script Display

3. LCD Clock (+Performance Meter, because i believe they are tied together somehow...)

4. Movie Applet

5. YouTube Applet

...

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Trusselo
Posts: 1,323
Registered: ‎04-04-2009
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Re: G19 goes off/reboots often

just a note: in case you find something with the sideshow apps programs... you said that you uninstalled the mono and QVGA apps but you only disabled them you can actually UNINSTALL those devices in the control pannel> sideshow >  settings or in device manager.


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Davy1shoe
Posts: 4
Registered: ‎06-19-2009
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Re: G19 goes off/reboots often

I had this last niht turnned out it was my usb on my motherboard.

Plugged keyboard into my screens usb and its working great again.

Guess its a bug just now.

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vigilian
Posts: 5
Registered: ‎07-17-2009
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Re: G19 goes off/reboots often

I ve no more problem for my part... Have you try my thing schneppi? to authorize everyone to access to the usb port? because I think that by default it s not activated. Did you also delete all references in the registry about logitech? Because even if the AC is a piece of crap because of their weird unstable electrical power, I think it s more a bug in the LCD manager or the G-key profiler... But maybe i m totally wrong and I have no more problems because the chip who was defect is totally desactivated.
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vigilian
Posts: 5
Registered: ‎07-17-2009
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Re: G19 goes off/reboots often

And I really think that s not a problem with XP or Vista because I ve had the same problem on XP and schneppi was on vista apparently so...
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Schneppi
Posts: 29
Registered: ‎07-14-2009
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Re: G19 goes off/reboots often

The result of our issues may be the same, but the cause of our issues, could be different.

I am still testing and this will need some time. I will send an update, as soon as i have something interesting to tell.

Thank you for your patience :-)