Reply
Logi Nu
Touch1962
Posts: 2
Registered: ‎07-21-2009
0

Re: G19 goes off/reboots often

I am experiencing the exact same problem. I have the G19 about 10 days now and every 2-3 hours it will go dead on me.

The day before yesterday I actualy got the BSOD and after I rebooted my system, I noticed that most applets were gone, except for Windows Side Show monochrome & color plus my Xfire applet. Since that reboot I never had an issue again, could it be one of the applets (which were deleted) maybe?

 

~Touch~

Logi Apprentice
EarlZ
Posts: 262
Registered: ‎11-21-2006
0

Re: G19 goes off/reboots often

Somewhat similar to what im experiencing with my G15v2 lately, it reboots the display at random intervals w/c it didnt do on the first few months i got it. Even with no applications running on it. Tried in it Vista 64 SP1/SP2 and Win7 64
Logi Guru
Trusselo
Posts: 1,323
Registered: ‎04-04-2009

Re: G19 goes off/reboots often

Touch1962 - to get your applets back go to C:\Program Files\Logitech\GamePanel Software\Applets  and click on the applets and they will RE-ADD them selves to the LCD manager. this has happened to me on my G13 before (no BSOD required).


My G13 Pofile Folder

Help me out. Get a Drop box account!
Logi Nu
Touch1962
Posts: 2
Registered: ‎07-21-2009
0

Re: G19 goes off/reboots often

Thnx Trusselo, I got them all working now, though I had 1 reboot since, this time all applets did come back =)

 

~Touch~

Logi Visitor
Schneppi
Posts: 29
Registered: ‎07-14-2009
0

Re: G19 goes off/reboots often

It looks like the Logitech LCD Movie Viewer causes such reboots here. I am not finished with my tests, but i have the strong feeling that everything works fine as long as this Applet is not loaded.

Once it has been loaded, i can deactivate it but if it's still running in the background, the LCD may crash. (Yes, i know i could kill it with the Task Manager...).

I will continue my tests until i am 100% sure...

Logi Nu
littledeadguy
Posts: 4
Registered: ‎08-07-2009
0

Re: G19 goes off/reboots often

I have had this same issue since several months ago with my original G15.  I replaced it with a G19 as I thought the keyboard had gone bad.  Now I am having this same problem with the stupid G19.  I am running Vista64 with all patches.  Everything on my pc is up to date so I know it isn't a problem with BIOS, USB (all other devices work fine), etc.  I have disabled all of the applets and am still having the issue.  I have re-downloaded and reinstalled the Logitech software at least 3-4 times with no luck.  It happens several times a day.  It really pisses me off.  We are on here having to figure this out rather than Logitech fixing their stupid software.  As much as they charge for these keyboards you would think they could make better software for them.  I am watching this thread to see if anyone fixes this.  I will post again if I happen upon a solution.
Logi Nu
littledeadguy
Posts: 4
Registered: ‎08-07-2009
0

Re: G19 goes off/reboots often

Wow, this is just pathetic.  I have now had to shut down ALL Logitech software just to keep this keyboard running.  No G keys, no display, all key lights are now white.  Why, Logitech, did I spend $200?
Logi Visitor
Wildcat140679
Posts: 22
Registered: ‎03-27-2007
0

Re: G19 goes off/reboots often

I'm having keyboard issue's aswell with my device but the happen very rarly.

I know that my mobile phone makes my keyboard go nuts 'n all when it receives and incomming call/message. (A post about it)

But now that I've kept my mobile phone clear from my keyboard I'm still experiencing keyboard issue's, I've all so removed all devices attached to the USB hub of the keyboard it self and attached the keyboard to an USB hub he doesn't have to share with other devices. 

 

But still the device reboots and works normally again or the device turns off and I'm force to unplug and reconnect the device and the last one happens the most often.

 

I've read that people blame the AC adapter or certain applets. I've no applets or any keyboard software running at the moment and I've still seen the problem happening, so I don't believe the problem lies with in the software it self.

 

The keyboard label read 5Volts and 2.2 Amps, the AC adapter reads 5Volts and 2.4 Amps... So it should be good for this device. The AC adapter isn't hot or any thing after a full day of working.

 

I've tested the load and the voltage drops a bit, about 5% loss in voltage when its working at the max keyboard load of 2.2 Amps. This 5% loss should not be a problem. I'm not gonna try and overload it, for I don't know if this AC adapter will burn out on me or has a build in overload protection and I prefer to keep my warranty :smileyhappy: 

 

I'm considering going to the radioshop and getting a plug identical to the logitech AC adapter and attach it to an old ac adapter that is good for 5Volts and 3.2 Amps. Should the keyboard be consuming more then indicated, then it should keep on working on the other AC adapter. But I'm gonna wait and see if Logitech Techsupport has any thing to add before I try this.

 

 

Logi Nu
FlorianG
Posts: 3
Registered: ‎08-09-2009
0

Re: G19 goes off/reboots often

Hey,

 

I have exactly the same problem with my G19.

 

Please, i need help to fix it. 

Logi Nu
littledeadguy
Posts: 4
Registered: ‎08-07-2009
0

Re: G19 goes off/reboots often

bump...