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DrPastah
Posts: 1
Registered: ‎12-21-2013

G19 keyboard keys stop working after a while

[ Edited ]

I've been having a problem with my G19 keyboard where suddeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

And my keyboard just stopped working right there. Basically my keyboard becomes unresponsive but the LCD buttons work and so does the LCD. The only way I can fix my keyboard is by replugging the USB cable of the keyboard to my computer.

 

I tried downloading your "LGS_8.51.5_x64_Logitech.exe" and installing but I'm still having the issue.

Support Specialist ★★★★
daleLogi
Posts: 5,919
Registered: ‎01-06-2010

Re: G19 keyboard keys stop working after a while

Hi DrPastah,

 

A good way to isolate the issue with your G19 Gaming Keyboard is to test it as a plug and play device. Basically, test the G19 without the Logitech Gaming Software installed and let it use the native drivers of the operating system. If possible, also test the G19 on a different computer.

 

 

daleLogi

Support Specialist

 

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