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Logi Nu
vulmer
Posts: 4
Registered: ‎02-01-2011
0

G19 thinks there is two of itself

[ Edited ]

This didn't happen when I initially installed my keyboard, but in the LCD manager and sometimes the profiler, my keyboard seems to think there are two keyboards.  This results in a flashing between 2 'different' LCD menus on the keyboard itself. 

 

Here is a picture of the LCD manager and Profiler:

 

 

 

 

I have tried uninstalling and reinstalling the software and unplugging the ac adapter for a few hours but I just cant seem to get this annoyance to go away. 

 

-edit-

 

Oh also, this only happens from a fresh boot.  If I log off of an account or resume from sleep mode the doppleganger screen goes away. O.o

Moderator
CharlesB
Posts: 4,196
Registered: ‎07-06-2006
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Re: G19 thinks there is two of itself

Probably an issue with the enumeration of the keyboard. Simplest first step is to try on a different USB port. If that doesn't help, you'll have to go digging to pull out ghosted device manager entries. Do the following with your keyboard plugged in AFTER you've re-logged in and with your mouse plugged directly into your computer:

 

1) Open up Command Prompt (XP:smileyfrustrated:tart>run, then type in cmd then hit enter. In W7, just type in cmd in the search box then enter)

2)Type the following into the command prompt:

  • set devmgr_show_nonpresent_devices=1 [ENTER]
  • start devmgmt.msc [ENTER]

3) Selevt View from the Device Manager pull down menu and select Show Hidden Devices

4) When you go digging though your device manager now, you should see USB devices who's icons and names are faded/ghosted. These are retained USB driver instances for USB devices you don't have plugged in. You're pretty much safe in right-clicking and uninstalling any greyed out entries under Human Interface Devices. Worst case scenario in this folder is that you uninstall a USB instance for something that's active, and that can be resolved by unplugging and replugging the device or rebooting.

Logi Nu
vulmer
Posts: 4
Registered: ‎02-01-2011
0

Re: G19 thinks there is two of itself

I tried the above instructions and still encountered my issue.  So what I did was I went into my devices and printers section and uninstalled the drivers individually from each of the G19's listed.  I then uninstalled the legacy software and rebooted.  I then installed the newest gaming software(not the legacy) and am able to run my lcd screen without any flickering whatsoever.

 

Your assistance was much appreciated, Charles.