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Logi Nu
SilverShot
Posts: 2
Registered: ‎02-22-2011
0

G510 B V G Keys Not Working

Hello all. I got this keyboard the other day, and it was working fantastically until last evening when I had to restart my computer.

 

Upon finishing the reboot, I found that certain keys wouldn't work, the 'B' 'V' and 'G' keys in particular on the standard part of the board. All of the GKeys are working fine as far as I can tell.

 

I have tried the keyboard on another computer, and came up with the same issue. Perhaps the firmware somehow got corrupted? However, I have tried to update to the most recent firmware I found on the boards.

 

Any solutions or reccomendations?

kgober
Posts: 3,757
Kudos: 436
Solutions: 286
Registered: ‎05-28-2009
0

Re: G510 B V G Keys Not Working

take it back where you got it for an exchange, or contact customer support.  this sounds like a defect that would be covered under your warranty.

 

-ken

________________________________
I do not work for Logitech. I'm just a user.
Logi Nu
SilverShot
Posts: 2
Registered: ‎02-22-2011
0

Re: G510 B V G Keys Not Working

[ Edited ]

I wasn't sure, because it was working the night I first used it. Then I had some sort of sound issue while playing Left4Dead and had to restart (I wasn't using the audio/mic ports on the keyboard).

 

Edit: word choice.

Logi Nu
BenLaggin
Posts: 2
Registered: ‎03-18-2011
0

Re: G510 B V G Keys Not Working

I have the same issue.  Alot more in fact.  I have windows 7 64 utlimate.  At first all was fine.  Then slowly the keys on the reg keyboard stopped working.  The 1 , k and l seemed the most affected.  Any more responses from logictech about this issu(s).  Or do I return it.