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Logi Nu
Criokat
Posts: 2
Registered: ‎03-29-2012
0

G510 LCD Problem ( Help Please )

[ Edited ]

I have had a G510 since early January but the joy i got from my LCD is like 12.5 % at most.

 

it started the first time i plugged it in and installed the Gaming Software, the LCD would say G510 when my pc booted, but once on my desktop the LCD would go blank and only show the backlight colour like my keys.

 

Then some random day i started to randomly push the 4 buttons underneath the LCD and it would stay on, well to say sometimes it worked for 10 mins sometimes for 35, then it would go blank again.

 

giving up on things weeks passed by with me not using the LCD, then last week i got hope as the LCD showed G510 in bright letters when booting, and showed every App on the LCD in crisp text.

 

It worked for 3 days in a row before it would go blank again after being on my desktop for roughly 50 minutes.

 

I tried everything including going back to the Legacy software, at the moment the LCD works but only if you view from a very sharp angle, you can see the clock is running but it's very feint.

 

This is what i see under a sharp viewing angle : http://imgur.com/eLSio

 

This is what i see when viewed from a position you would sit to normally use the keyboard : http://imgur.com/0wHu3

 

These are taken with a Iphone 4S and i must admit you can see a bit more on the pics, so its even more dim in real life.

 

If anyone has anything left i could try i will gladly recieve help, as i have had no fun from this keyboard whatsoever, i bought it as a replacement for my G15 as the keys wore off and i use Ventrilo alot and really found the LCD helpfull for seeing who is talking etc , but this product is nothing but a headache.

 

Just to add if someone wants to throw me a solution, i am using Windows 7 64 Bit on a I5 system and a MSI GD55 something Motherboard, i tried almost every Windows 7 '' fix'' i could find on these forums ( atleast from the first 10-15 forum pages ) so this is like a last help call before i let this keyboard grow old without using the LCD.

kgober
Posts: 3,765
Kudos: 438
Solutions: 287
Registered: ‎05-28-2009
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Re: G510 LCD Problem ( Help Please )

this may not be a software problem, it may be a defect in the hardware.  I'd recommending contact Logitech customer support for potential warranty replacement.

 

-ken

________________________________
I do not work for Logitech. I'm just a user.
Logi Nu
Criokat
Posts: 2
Registered: ‎03-29-2012
0

Re: G510 LCD Problem ( Help Please )

Hmm thought there would be hope since it worked for a few days on end over the last 3 months, guess ill send them an email then.

kgober
Posts: 3,765
Kudos: 438
Solutions: 287
Registered: ‎05-28-2009
0

Re: G510 LCD Problem ( Help Please )

I'm thinking maybe a loose or intermittent connection.  maybe the connection varies depending on temperature or humidity so you get good days and bad days.

 

-ken

________________________________
I do not work for Logitech. I'm just a user.