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Game detection issues in G-series Profiler Software
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03-18-2009 04:29 PM - edited 07-21-2009 04:41 PM
Note to Vista 64 users - before posting in this thread, try disabling UAC. This allows the Profiler to work correctly in many cases.
Currently, the G-series Profiler Software supports 125 titles, which we test for functionality on multiple systems in our QA department. In reading these forums I see a number of people having issues with game detection - either the game is not being detected as having been installed, or it is detected but the profile does not work when the game is active. In an effort to figure out what's going on, I am asking for your assistance. If you are having issues with the Profiler not detecting a game FOR WHICH YOU HAVE CREATED A PROFILE, please reply to this post with the following information:
Game name:
OS: (Vista, XP, 32 bit, 64 bit...)
Install drive and directory: (if you chose something other than the default)
Install method: (CD, download, other - please note that not using the manufacturer's official installer can cause detection problems)
Detection issue: (does not detect game is installed, detects install but does not play back key assignments properly, etc)
Please limit your replies to the above five pieces of information only, and thanks in advance for helping us make our software better.
As of the 3.03 beta, the below are the titles which should be detected by the profiler. If your game is not in this list, you don't need to list it in this thread unless you create a profile for it manually and it is still not detected.
- Act of War
- Age of Conan: Hyborean Adventures
- America's Army
- Asherons Call 2
- Assassin's Creed
- Auto Assault
- Battlefield 1942
- Battlefield 2
- Battlefield 2142
- Battlefield Vietnam
- Bioshock
- Brothers in Arms
- Brothers in Arms: Earned in Blood
- Brothers in Arms: Hell's Highway
- Call of Duty 4: Modern Warfare
- Chronicles of Narnia: Prince Caspian
- Chronicles of Riddick
- Civilization IV
- Civilization: Colonization
- City of Heroes/City of Villains
- Command & Conquer 3: Tiberium Wars
- Command & Conquer Generals
- Commandos: Strike Force
- Crysis
- Crysis: Warhead
- Devil May Cry 4
- Diablo 2: Lord of Destruction
- Dark Age of Camelot (including expansions)
- Dawn of War (including expansions)
- Dirt
- Dungeons and Dragons Online
- Doom 3
- Dungeon Siege
- Dungeon Siege: Legends of Aranna
- Elder Scrolls IV: Oblivion
- Empire Earth 3
- Enemy Territory: QUAKE Wars
- EverQuest
- EverQuest II (including expansions)
- Fallout 3
- F.E.A.R. (including expansions)
- Falcon 4.0: Allied Force
- Far Cry
- Far Cry 2
- Freedom Force vs. The 3rd Reich
- Frontlines: Fuel of War
- Gears of War
- GT Legends
- GTR
- GTR 2
- GT Evolution (offline)
- Guild Wars (including expansions)
- Gun
- Halo 2
- Half Life 2 (Single Player)
- Hellgate: London
- Heroes of Might and Magic V
- Jericho
- Kayne & Lynch: Dead Men
- Knights of the Old Republic
- Knights of the Old Republic 2
- Lego Batman
- Lineage II
- Lord of the Rings: Battle for Middle Earth
- Lord of the Rings Online: Shadows of Angmar
- Mass Effect
- Medal of Honor: Airborne
- Medal of Honor: Pacific Assault
- Mercenaries 2
- Neverwinter Nights 2
- Pirates!
- Pirates of the Burning Sea
- Planetside
- Prey
- Railroads!
- Rainbow Six: Lockdown
- Rainbow Six: Vegas 2
- Red Orchestra
- Republic Commando
- Rise of Legends
- Rome: Total War
- Rise of Nations
- Shadowrun
- Sim City Societies
- Sims 2
- Sin Episodes: Emergence
- Soldier of Fortune: Payback
- Spore
- Starcraft
- Star Wars: Battlefront
- Star Wars: Battlefront II
- Star Wars: Empire at War
- Star Wars: Galaxies (including expansions)
- Strangehold
- Supreme Commander
- Supreme Commander: Forged Alliance
- SWAT 4
- Tabula Rasa
- Test Drive Unlimited
- The Club
- The Settlers: Rise of an Empire
- The Movies
- The Witcher
- Thrillville: Off the Rails
- TimeShift
- Titan Quest
- Titan Quest: Immortal Throne
- Tomb Raider Anniversary Edition
- Track Mania: United Forever
- Turning Point: Fall of Liberty
- Universe at War
- Unreal Tournament 2004
- Unreal Tournament III
- Vampire Bloodlines
- Vendetta: Online
- War Front
- Warhammer 40k
- Warhammer Online: Age of Reckoning
- Warcraft 3: The Frozen Throne
- World in Conflict
- World of Warcraft (including expansions)
Re: Game detection issues in G-series Profiler Software
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03-19-2009 01:22 PM - edited 03-19-2009 01:27 PM
Hi,
OS: Windows Vista 64bit Ultimate SP2 (v.286)
Environment: 3 HDD's C, D + E
In this case, for me it's which game IS it detecting ![]()
Good:
Call of Duty:Modern Warefare installed via CD D:\Vista\COD4\iw3mp.exe
Games that do not work (for me)
Warhammer Online, install method: CD, E:\Games\Warhammer Online, Problem: No detection
Call of Duty: World at War, install method: CD, E:\Games\Call of Duty - World at War\, Problem: No detection
Unreal Tournament 3, install method: Steam, D:\Vista\Steam\, Problem: No detection
Fallout 3, install method: Steam, D:\Vista\Steam\, Problem: No detection
Trackmania: United Forever, install method: Steam, D:\Vista\Steam\ Problem: No Detection
To be honest I don't know which games are supposed to be supported (couldn't find a list) so this is taken from the Game Panel 3.01 software release notes. Safe to say that all my steam games do not detect (and I have a few)
Thanks for looking into this I'm sure others will contribute. If I can be of any other assistance please contact me.
Supine
Re: Game detection issues in G-series Profiler Software
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03-19-2009 03:39 PM - edited 03-19-2009 03:41 PM
OS: Windows Vista 64bit Ultimate SP1
Environment: 2 HDD's C, D
All games saved to D:\Games\{ Game Default Directory }
Good:
World In Conflict install method: Direct2Drive
Fallout 3, install method: Steam,
Mass Effect install method: Direct2Drive
Games that do not work (for me)
Warhammer Online, install method: Direct2Drive Problem: No detection
Unreal Tournament 3, install method: Steam, Problem: No detection
Fear 2, install method: Steam, Problem: No detection
Call of Duty 4 CD, Problem: No detection
I would be MORE then happy to beta test any updates you like.
Regards
John
Re: Game detection issues in G-series Profiler Software
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03-21-2009 01:48 PM
Howdy,
As a follow up to this, I tried it on my Windows 7 Beta setup. I know it's probably on your 'non supported' list. but I thought i'd post the results.
OS: Windows 7 Beta - build 7000
Environment: one drive, C:
Working Games:
Call of Duty: Modern Warfare, Installed via CD, Standard (default) install path
Non Working:
Call of Duty: World at War, Installed via CD, Standard (default) install path
Fallout 3: Steam install (installed on C
Default install path (within Steam)
Fear 2: Steam install, Default install via Steam
Unreal Tournament 3, Steam install
Trackmania United Forever, Steam install
Again the only game detected is CoD:MW, draw from that what you will. I will put an install of XP on tomorrow to see if that has any effect.
Thanks,
Supine
Re: Game detection issues in G-series Profiler Software
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03-22-2009 12:25 PM - edited 04-21-2009 08:09 PM
Game name: City of Heroes
OS: Vista 32 bit SP1
Install drive and directory: Default
Install method: download
Detection issue: Does not detect when game is running
UPDATE: After much trial and error, I got it to run (sorta). Most of what I did I pulled of the City of Heroes forums. I have to set the profile to "Default Profle" when I log in. Also, every time restart my computer, I have to unplug the G15 Keyboard, and reconnect it. Otherwise, the software freezes when I load, and when I toggle in/out of the game. I have dual monitors, and use the second monitor while playing for game info, so its a rather large annoyance. Note that it still does not recognize the game when it loads.
Re: Game detection issues in G-series Profiler Software
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03-23-2009 11:55 PM
Game name: Warhammer Online
OS: Win XP Pro with SP3
Install drive and directory: Default Directory
Install method: CD
Detection issue: Does not detect game is installed
Re: Game detection issues in G-series Profiler Software
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03-30-2009 07:16 PM
Game name: Warhammer Online
OS: Vista Home Premium 64-bit
Install method: default drive, downloaded 64 bit driver from logitec site.
Does not detect game is installed, I can set up the keyboard using the profile keyboard screen and it tests fine, but when i start the game nothing happens. It does not recognize any of the g keys in game. As with a previous poster, I can't see any listed games that logitec says the software is compatible.
I just purchased a new drive and am reinstalling my system and programs from scratch. I have another drive in my box with the exact same software installed including the G-15 keyboard and same Logitec software. The game works when i launch that drive and has been since i got the game in January. Doesn't with the new drive. I tried copying all the settings from the old drive to the new from all the data areas i could find and it still doesn't work on the new drive. It does work on World of Warcraft even on the new drive. Other than the drive, all my gear is the same.
Re: Game detection issues in G-series Profiler Software
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03-31-2009 06:15 PM
Game Name: Crysis Wars
OS: Vista
Install Drive: Default
Install Method: DVD
Detection Issue: Profile is activiated but macros on G11 and all keys on G13 do not respond. No issues with single player Crysis Warhead. Manual profile had same effect.
Re: Game detection issues in G-series Profiler Software
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03-31-2009 09:05 PM
Game name: World of Warcraft
OS: Vista Home Premium 64bit
Install drive and directory: default
Install method: Download
Detection issue: I don't really use the G-keys but use my lcd alot. When playing WoW or just in windows environment, The keyboard will load the Warcraft 3 profile according to the lcd. I don't have WC3. It was on my computer, but it was taken off properly and shouldn't have a trace of it left. But the lcd hangs when it loads. Unless I reboot the computer or unplug my keyboard and plug back in, it will reset the lcd and it'll be fine again.
Problem with gameboard G13.. it wont work with lineage(NC SOFT)
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04-04-2009 03:04 PM - edited 04-05-2009 04:49 AM
Game name: Lineage 2 (Gracia part2)
OS:Win vista business 32bit service pack 1
instal drive and directory: C\Program files\Lineage2\raven
Instal method: CD install
Hello there I am using win vista 32bit and I did buy gamepad G13 to use it in lineage2.I did check on google any solutions of this problem, but didnt find any. Pls tell me I didnt waste 70EURO for nothing.
So I did install drivers and software.. I did create profile for lineage.. tested it and in profiler it does work.. but in game nothin.On the web i checked why its like this and it says something about gameguard dont allow macros or something like this.. Pls help me figure out where is the problem. Or if I just wasted money for something what I cant use in my favorite game.
Sry for english.
And thank you for any help.
