G-Series Gaming Keyboards

[victorm294]

I have a Pretty nice custom system, I also have dual screen set up,but For some reason when I'm gaming I lose The keyboards functionality. For instance I can log into a game and then sit idol For few minutes then when I try to move or type The keyboard ceases to execute what I'm typing or moving. I have already updated all my systems software and drivers. The LCD works properly and so do The headphone/mic jacks. The keyboards drivers are current and do what is expected.

Anyone else have and issue like This? This keyboard was not cheap and I do not feel like replacing yet another logitech product. Maybe I should try a different product all together....

Pretty annoyed....

[kgober Logi Guru III]

trying a different keyboard would be a good troubleshooting step.  this doesn't really sound like a problem with the G510 itself (because the LCD continues to work fine), and if you have the same problem with another keyboard that would confirm it.

-ken

[victorm294]

did that already. anyone else?

[kgober Logi Guru III]

if your G510 does the same thing on another computer then it's probably defective, and you'll either need to take it back where you got it for an exchange, or contact customer support for a warranty claim.

the keyboard part of the G510 should work without needing any drivers installed (the headset jacks too).  you only need to install the Logitech software for the G-keys, M-keys and the LCD to work.  so it won't be necessary to install the software in order to test the keyboard on another computer.

-ken