08-16-2009 05:26 PM
I'm having a lot of trouble with my G19 since lunchtime today.
I was typing, casually, minding my own business, when my hand brushed the light on/off button. The LCD then switched to the app changing display, and then hung, disallowing me to do anything at all. I ignored it, since I could still type, and assumed a simple power reset would fix it.
I left the PC for a while, came back to find out that my surge-protecting extension had tripped. I have a decent-sized gaming rig, so I was a little annoyed, but thought it might be the PCs fault. I reset the extension, turned the PC on, booted into Windows and was greeted by a flurry of Windows Help windows, none of which I could close, minimise or do anything about. I then pulled out the power connector to the LCD, and now the keyboard part is working fine. If I DO plug in power, then the Logitech screen shows up, and the keyboard lights up white. I then open the GamePanel software, and pick a colour, for example, and then the F1 spamming starts, and the screen tells me to push the keys and press MR to save a macro. At this time, the "M3" and "MR" buttons are on, "MR" is blinking red. Again, no solution but to unplug the power.
I've so far tried, in various combinations:
- Using the drivers from the CD
- Using the drivers from the website (3.02)
- Using the drivers from these forums (3.03)
- Uninstalling drivers
- Deleting all traces of Logitech software from my system (AppData, Registry, ProgramFiles)
- Plugging into different USB ports
- Starting the PC without a keyboard, plugging in once OS has booted
I'm using Windows 7 64-bit (the final version, got an MSDNAA subscription. Obviously, all drivers used were 64-bit too.
The complete PC specifications are in my signature, just in case you may think its a hardware issue. It has been running fine for the past 5 days (Yes, I've owned it for less than a **bleep** week). Any and all help would be appreciated, and since I'm not in the business of paying for £120 paperweights, it would be well appreciated if a Logitech member looked into this problem too.
08-16-2009 08:44 PM
08-16-2009 09:45 PM
Yeah I thought I'd ask here first ... saw a lot of people with issues with the keyboard, but nothing particularly like what I was seeing. In any case, its Monday now, and Logitech UK's phone lines will be up and running in a few hours.
Till then, if anyone knows of any quick fix, would be appreciated.
08-17-2009 01:27 AM
08-17-2009 09:53 AM
Left it alone for about 6 hours last night with power unplugged - nothing happened.
I've got hold of a friend's laptop running Vista x86, so I'll test with that to confirm that the keyboard's faulty.
Meanwhile, I called Logitech support and they've told me to test it on another system too, since they still don't support Windows 7. Anyway, thanks for the suggestion, shame I'd already tried, but appreciated.
08-18-2009 07:46 AM
Is it a buffer over-run? I was looking at the "symptoms" of it in the thread, wasn't what I was experiencing. Still, all I could deduce was that this keyboard has massive issues with 64-bit OSes and SLI systems, and I've sent an email to the shop I bought it from if I could send it back.
08-18-2009 02:20 PM