G-Series Gaming Keyboards

[GrantRobertson]

I usse my G11 keyboard to give me quick hotkey macros for Microsoft OneNote. As my OneNote database is quite extensive, I have created several desktop shortcuts to jump directly to those sections of the database. I have noticed that when I use one of these shortcuts to start OneNote that my G11 hotkey macros do not work. The hotkeys only work if I start OneNote directly and then use the shortcut to jump to the desired section within the already opened application.

Here is the format of the Target field in one of the shortcuts used for this:

onenote:///D:\My%20Notebooks\Reference\Personal

Note that it is more like a URL than a normal target for normal desktop shortcut. In some instances it is possible to create a more normal target for the shortcut using an executable name and the path to a file. However, some of the shortcuts are to a specific part of a file rather than to the whole file. Therefore some of these target fields must remain as you see above.

Does anyone have any ideas as to how to get around this problem? Or, perhaps, could Logitech update their profiler to detect when an application is started using a shortcut with a URL style target?

Thank You.

[Trusselo]

try ALT-TAB ing out of the window, then back into it to see if it starts the correct profile

[GrantRobertson]

Nope, doesn't work.

The only way I have been able to get it to work is to exit the program, start it with the normal shortcut, then use one of the direct link shortcuts to shift it to the desired page.

I realize that these are not your rregular type of shortcuts. However, if they work in Windows then the Logitech profiler should work with them too. The fact that it doesn't work shows that the profiler does not have its "hooks" attached into the right part of the operating system.

My solution will work for now. This is mostly a bug report, not necessarily a request for help.

Grant

[kgober Logi Guru III]

do you at least get a "profile activated" message if you start OneNote using a url shortcut?  if you do get the "profile activated" message but your G-key macros don't work, then your problem might be due to rights elevation.  if so, then turning off UAC may help.

it's possible that the Logitech software can already detect applications launched via url-style shortcuts (because it's watching for process creation events rather than looking at what you click on) but the particular *way* in which url launches happen results in a problem with rights elevation that doesn't occur when you directly run the application yourself.

you didn't say that you're using a UAC-enabled OS (Vista or newer), so I can't be sure that this is applicable at all.  but you didn't say you're not, either, so I thought I had better make this suggestion anyway.

-ken

[GrantRobertson]

Sorry, I am using Windows XP Pro with all the latest patches. I don't get any "profile activated" messages at any time, regardles of what application I start up. The profiler just either works or it doesn't. There is no feedback.

[kgober Logi Guru III]

alas.  xp is what I use as well, so UAC issues aren't usually the first thing I think of.

as a workaround, might it work to set your OneNote profile to be the default profile?

-ken

[GrantRobertson]

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as a workaround, might it work to set your OneNote profile to be the default profile?

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Ah Ha! Great idea. I hadn't thought of that. OneNote is the only program that I start up with these special URL type shortcuts.

Wait, I thought setting a default profile makes it the only one that is used, regardless. Perhaps I am remembering wrong. I will check when I get home.

[kgober Logi Guru III]

you're thinking of Persistent profiles.

-ken

[GrantRobertson]

Ah ha. Thanks. I will definitely change that setting as soon as I get home.

I gotta say, this is the fastest response to a problem that I have had in years. Thanks.

[kgober Logi Guru III]

I was just reading this post in the Logitech G-series mouse forum, when it occurred to me that your problem might be related.

it is possible that the exact name (including capitalization) of the running process is different depending on whether you use a URL shortcut or a regular shortcut, and that the Key Profiler (like SetPoint) is sensitive to such case differences.  to find out, try going into your Profile Properties (via the Edit menu) and using the "Select using the GamePanel display" method to choose the executable (running OneNote via one of your URL shortcuts first).

if that reverses your problem (so that the URL shortcuts activate your profile, but the direct ones don't) then case sensitivity is probably the issue.

-ken