G-Series Gaming Keyboards

[Agathorn]

Hello,

I have noticed a rather annoying problem with both my G510 keyboard, and G13 gamepad.  Whenever I put my computer to sleep, when I wake it back up, all of the "advanced" features on the devices are frozen and locked up.

Essentially after waking, the G510 keyboard works as a normal keyboard, but the LCD display, G-Keys, profile buttons, etc are all non-functional and the backlighting remains at whatever profile it was last set on.

Unplugging then replugging the devices fixes them, but crawling under the desk everytime I wake my computer is pretty annoying.

OS is Windows 7x64.  I use the standard "Sleep" function.

[MeSham]

I have the exact same problem. Instead of unplugging the devices you can try closing and re-starting the LGS program.

You can also try using the old v3.06 LGS, it's what I've been forced to do.

A fix for this is badly needed, Logitech.

[Grant1]

Same problem here.

I have Windows 7, 64 bit, and am using the 8.0.127 software.

When waking up from sleep mode, if I have the keyboard LCD clock app running, the

time is frozen at the time the system was put into sleep mode..

I wonder if anyone may have noticed this with pre 8.0.127 software or is it this software?

Quite disappointing.

[ZelmoQuad]

Well its 2012, March and there is still no fix for this problem? Unbelievable.

[TraderDave]

Now, it's April, and no fix.!

[ipointer]

I have submitted a ticket to Logitech support to see if we can get some more attention on the matter.  I'll keep this thread updated as to their response (If any).

Maybe complaining on Newegg with a review may get some attention on this item as well

[Countmontecris]

I can see that my suspicions are correct and that very piece of Logitech crap I have bought is just that, and that the company is run commensurate with its quality of manufacturing.

This is the last Logitech device I will ever buy, and I will now go about telling anyone who will listen, and then some just how absolutely screwed this company and its products are!!!

Oh BTW I Have the same problem and myriad others sinceI started using this sorry excuse for a gaming board!!!!

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[CBRBDJ]

Just bought a G510 and am generally happy with it - but I just discovered this annoying "feature" with it

Still not fix???

Im running LGS 8.35.18 on W7 64bit

[Nemo_982]

Hello, here's a workaround

Create a batch file :

---

Taskkill /fi "imagename eq LCore.exe" /f

PING 1.1.1.1 -n 1 -w 500 >NUL
START "Reboot G510" "C:\Program Files\Logitech Gaming Software\LCore.exe" "/minimized"
EXIT

---

Start task scheduler
Create a scheduled task for the batch file. Set it to run on a trigger.
For the trigger, specify 'On an Event'
For Log, use System.
For Source, use Power-Troubleshooter
For event ID, use 1.

[Andres_Cavallin]

This workaround works, but it is not perfect. You still need to wait around 10 o 20 seconds for the scheduled task to get triggered, so if you want to wait  just to avoid unplugging the device, it is ok, but if you are in a hurry, and that's exactly why you decided to sleep instead of shutdown, then the fix is not enough.

Just to help more non technical people:

Create a text file, copy Nemo's suggestion, or try mine:

Taskkill /fi "imagename eq LCore.exe" /f
REM PING 1.1.1.1 -n 1 -w 500 >NUL
choice /T 2 /d y >NUL
START "Reboot G510" "C:\Program Files\Logitech Gaming Software\LCore.exe" "/minimized"
EXIT /B 0

Save the text file in a common folder, for example on C:\Users\Public\Documents

Name the file

FixG510_SleepBug.bat

Do not keep the txt extension, make sure it is now a .bat

I will explain

This line kills Logitech Core

Taskkill /fi "imagename eq LCore.exe" /f

This line does nothing, it is commented with REM. Nemo used this technique to wait half a second.
REM PING 1.1.1.1 -n 1 -w 500 >NUL

This is may technique to wait 2 seconds, since sometimes it failed to fix de issue when waiting so little.
choice /T 2 /d y >NUL

Restart the Logitech Core
START "Reboot G510" "C:\Program Files\Logitech Gaming Software\LCore.exe" "/minimized"

Exit with a sucessful result code: 0x0
EXIT /B 0

Now, regarding Event Power-Troubleshooter with ID 1, suggested by nemo, it is an event triggered when the computer wakes up, exactly to schedule this kind of workarounds.

Just remember to select "Run whether user is logged or not" and "Run with highest privileges"

I will keep waiting for the fix from Logitech... we deserve it.