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Hellium
Posts: 9
Registered: ‎08-31-2010

G700 Tracking problem

[ Edited ]

Hello,

 

I am using my G700 for as long as it is on market and didn't have this problem until now (I am using Razer Vespula mousepad). But just recently the tracking started to act quite weird if I use it on the "control" surface of the mousepad. If it try to move in a straight line the cursor will just stop moving randomly and seems to "stick" in one place for a bit and then moves again. This makes it completely useless on this surface. When I switch to the "speed" surface everything works fine (but I totally don't like using the "speed" as it has kinda bad feel to it).

I have tried to us the mouse in wired mode but the problem is still there.

I have also tried to reset the profile settings and play with different DPI settings and report rates but the problem persists.

I was using "control" surface all the time without problem and it started to act stupid from day to day ...

 

Any ideas?

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Hellium
Posts: 9
Registered: ‎08-31-2010
0

Re: G700 Tracking problem

[ Edited ]

Ok so now it started to act weird even on the second surface ...

 

I have moved to third surface (table) and after several days its starting there as well.

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Hellium
Posts: 9
Registered: ‎08-31-2010
0

Re: G700 Tracking problem

Bump!

 

I would really like to hear a word from Logitech.

 

Thank you.

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Bunta
Posts: 2
Registered: ‎03-23-2011
0

Re: G700 Tracking problem

I am having the same exact problem. It worked fine on a cloth surface for the first few weeks and then it become completely unresponsive on the cloth surface. Now it only works consisntently on a reflective surface (using 3 ring binder with a transparent front sleeve). Does not work on either of my gaming mouse pads the Razer Megasoma nor the Kabuto. Any word on this subject would be greatly appreciated.

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U-Nes
Posts: 27
Registered: ‎03-13-2011
0

Re: G700 Tracking problem

Ahh you're scaring me! I got a Vespula and G700, used it for a week but the middle click was defective.. till now it's OK ( didn't use it since the middle click died..)

But the seems to scratch the "speed" side allot, it has allot more friction now that the first day i bought it in... Do you have the same thing ?

 

You said the mouse stops at a certain point right ? maybe that point is where the scratches are, periodically it get scratched allot and more, so that spot get rough and may not be detected by the mouse ? have no idea....

 

err, at you're own risk try cleaning the mouse pad with alcohol, or try it on your desk (Maybe not the mouse pad, it's plastic, and has a finish on it, alcohol will remove the finish so it's be as slidy.. just forget alcohol on the mousepad xD).

 

Another thing, check if there's any dust on he laser, i'm currently using an old canyon optical mouse and there first was some dirt on it's sensor, the crusor at time randomly jumped into direction tilll i put a drop of 70% isopropyl alcohol and then removed it with a tissu which removed the dust. it's there's dust int the sensor try blowing hard into it withought damaging it (err alcohol on 100$ mouse is a bad idea ;P)

 

And good luck :smileyvery-happy:

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Bunta
Posts: 2
Registered: ‎03-23-2011
0

Re: G700 Tracking problem

the mouse works 100 perfecent fine on the reflective notebook surface it doesnt work on cloth, nor a the megasoma rubber pad so im not sure what it could be.

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Mangoose
Posts: 2
Registered: ‎04-26-2011
0

Re: G700 Tracking problem

Bumping this. Bought my G700 about three weeks ago. Worked perfectly even when using an old book as a surface. Now it only responds to my wooden desk, and keeps skipping and hanging up all the time. I use it for healing in WoW, and I've had the team wipe on countless times just because I'm unable to place the cursor on the tank to heal it.

 

I realize that to not be able to play WoW properly sounds pretty trivial, but I DID buy it for that purpose, and I forked out almost 100 bucks for it. Hope someone can get an answer out of Logitech for this, as I'm forced back to my  MS mouse in the meantime.

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Mangoose
Posts: 2
Registered: ‎04-26-2011

Re: G700 Tracking problem

[ Edited ]

EDIT: Thought turning off native OS drivers worked, but it's back to square one again today.

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Zyzyx-Vile
Posts: 1
Registered: ‎04-28-2011
0

Re: G700 Tracking problem

I'm having the same issue. The mouse tracked fine on a cloth pad for a month or so after purchase. Now it will only work on a wood table or on a glossy surface. I've updated setpoint to the latest version and even defaulted the mouse settings, nothing.

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genecrazy
Posts: 1
Registered: ‎06-21-2011
0

Re: G700 Tracking problem

Yeah, I'm having the same exact issue.  Logitech, where is your solution to this?