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Pharrett
Posts: 6
Registered: ‎05-10-2012
0

G700 scroll wheel not balanced

I love the free spinning scroll wheel on the G700.  My first G700 died on my so I got a second.  The second one's wheel is out of balance.  So when I'm scrolling and stop, if I move my mouse, the wheel rolls forward or backward on it's own.  This totally throws off where I'm heading with the cursor.

 

I took a look at the wheel when it spins and there is a hump, for lack of a better term, on the wheel that is throwing it out of balance.

Can this be covered by the warranty?

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: G700 scroll wheel not balanced

Hello Pharrett,

 

It would be best to contact Logitech Customer Care for your region to discuss options that may be available to you.

 

Best Regards,

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