G-series Gaming Mice

[WaxPaper]

Has anyone noticed the G700 wireless receiver causing signal interference with their home wifi network? I don't even know what spectrum/bandwidth/channel the G700 uses, but I've noticed a severely choppy wifi connection when using my G700 on wireless. The connection either slows to a crawl or repeatedly disconnects, and the problems seem to go away whenever I unplug the G700 wireless receiver and use the cord instead.

I'm a semi-adept "power user" and I usually know how to diagnose wifi connection problems, but this particular problem started happening recently, when I got my G700. To compound the problem, the USB ports on my laptop are only a few centimeters away from the internal wifi card, so if signal interference is possible, this configuration might be especially bad.

I guess what I'm asking is this; is signal interference even possible? Anyone know what band the G700 wireless receiver uses? Has anyone else experienced this? Thanks.

[CarterW]

Hi WaxPaper,

The G700 and other RF devices all share the 2.4ghz frequency with standard WiFi. If you're experiencing interference I would suggest changing the wireless channel on the router which slightly changes the frequency. Channels 1, 6 or 11 are the best to use as they will have the least amount of frequency overlap.

Regards

[WaxPaper]

Cycling channels between 1,6 and 11 is one of the first things I did after this problem started, when I began trying to diagnose the issue. But yeah, if the wireless receiver uses the 2.4ghz frequency, that's definitely the problem (I don't have a dual-band router, mine can only use that frequency). I'm surprised Logitech didn't anticipate this at the R&D stage, and spend the extra resources to develop the receiver using a different frequency... So anyway, am I simply out-of-luck? Pretty much have to consign myself to either never using the mouse wirelessly, or suffer a substantial -- virtually unusable -- decrease in wifi performance? I don't know, there's not much else I can think of... Thanks

[WaxPaper]

bump

[CarterW]

It's strange that you're having the issue on multiple channels, 1, 6 and 11 don't have any frequency overlap so they shouldn't be interfering at all. It might be the proximity, how close is your router to the computer? Also if you have a USB extension cable for troubleshooting you can try the receiver in that and moving it around to see if there are any differences.

Regards

[WaxPaper]

Well what channel does the USB receiver use? Or does it auto-select a random channel each time it's in use? All I know is that when I first started trying to diagnose this problem, I cycled through channels as I always would in the initial stage of wifi debugging, but the problem persisted. No, I haven't tried using the extension cable, but I will. I'm not sure if it would make that much of a difference since the maximum length is only about a meter away from the laptop, but I'll try and report back as soon as I get a chance... Thanks