01-14-2009 10:50 AM - edited 01-14-2009 12:59 PM
I just received my g9 mouse yesterday.
I pluged it in a usb port and the led signals light up, meanwhile Windows detects a new hardware that was the mouse.
So I chose the option to install the drivers, with the setpoint cd included on the package, and it didn't detected any drivers with the windows add hardware tool.
I installed setpoint 5.0 from the cd, and when I executed the program appears the message that no compatible devices were connected.
I went to the device manager and there were two G9 Laser Mouse listed on other devices with two yellow question marks.
The mouse is fine, I can see the red laser,the leds are working and it is recognized as a device by windows, only just it isn't recognized as a mice.
I already tried to change the name of the system file, i deleted it and reinstalled setpoint, but is not working.
My system is:
Pentium 4 2.8 GHz @ 3GHz
2 Gb Ram
ATI Radeon Powercolor X1600 Pro 256 Mb AGP
Windows XP SP3
Can someone plz post the fix!?
Uninstaled SP3 and then the plug and play worked and so did SetPoint. I believe there is a imcopatible match between SP3 and G9.