G-series Gaming Mice

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michelli
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michelli
Posts: 1
Registered: ‎04-14-2012
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G9's laser not working?

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‎04-14-2012 09:28 AM

Since this morning, the cursor of my G9 no longer works. While all the buttons and the scrollwheel work as normal, it just no longer tracks any movement. I already tried other USB ports and even another PC (including a Mac) and that didn't make any difference at all.

 

Any suggestions besides calling support on Monday?

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Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
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Re: G9's laser not working?

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‎04-16-2012 11:57 AM

Hello michelli,

 

Contacting Logitech Customer Support for your region is best, based on your description and the result of your trouble shooting.

 

Best Regards,

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