05-12-2012 12:01 PM
I've bought my G9X mouse 6 months ago and it was terrific.
Last week my wheel scroll went crazy: I need to put pressure on it in order to scroll. I've tried everything, the result stays the same, and I can't work or play properly
I am very dissappointed that it happenned 6 months after I bought it, because I'm a big fan of logitech products.
What should I do? Use my warranty? Try to open the mouse and see what's wrong?
05-16-2012 06:36 AM
Please try using canned compressed air to clean the area around the scroll wheel. Please test your G9X on a different computer, if possible. If the issue persists, please contact Logitech Customer Care for your region.