Reply
Logi Nu
fuzzybear
Posts: 1
Registered: ‎04-16-2012
0

G9x warranty questions

I have a G9x mouse i bought less then a year ago and there are a few problems im having with it, buttons sticking, the sensor is not always catcing, the cable is frayed and a big problem with connecting the mouse ocasionally requiring me to wiggle the cable at the base of the mouse. I was wondering if my waranty is still active, and if i can send in the mouse for a replacement, problem is that i no longer have the box or anything other then the mouse. Will Logitec be able to help me out in some way? Thanks in advanced!

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: G9x warranty questions

Hello fuzzybear,

 

It's best to contact Logitech Customer Care for your region as the warranty process can differ from area to area.

 

Best Regards,

Knowledgebase | Downloads + Get Parts | Contact Support | Manuals | Warranty | Rebate
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.