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vipah604
Posts: 7
Registered: ‎12-16-2009
0

Re: I need help updating g500 firmware.

Charles? is there EVER going to be a fix for the accelearion bug in G9X & G500?

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Scared
Posts: 7
Registered: ‎03-30-2010
0

Re: I need help updating g500 firmware.

[ Edited ]

So I just bought myself a $69AU (on sale) paperweight?

 

I have a G9x and think it is a great mouse but this mouse acceleration has left a very bad taste in my mouse. I regret buying this mouse.

 

edit: I have now found a set acceleration to 0 (New setpoint confused me) although it still feels off (although much improved).

Moderator
CharlesB
Posts: 4,196
Registered: ‎07-06-2006
0

Re: I need help updating g500 firmware.

[ Edited ]

vipah604 - Honestly, I can't say at this point. What I can say is that I've brought a second QA team in on this issue, and that the thing observed by the first team was a separate issue that has been solved. I theorized early on that what was seen by team 1 it might be the problem/solution, but further research showed that what was seen wasn't related to the acceleration that has been reported. Which is why I've been working with team #2.

 

 

Scared - if you have a G5, and have acceleration 0, you shouldn't be seeing any acceleration.

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Scared
Posts: 7
Registered: ‎03-30-2010
0

Re: I need help updating g500 firmware.

[ Edited ]

haha. Sorry. I HAD a G5 (still sitting on my desk actually). I got a G9x the other day.

 

I had initially overreated since I had missed the acceleration in the new drivers (I did add to my post after). I think the G9x is a good mouse but it has this one nagging issue that keeps it a good-ok mouse (where as I love the g5). I will love the day if the issue is ever resolved and the mouse becomes awesome.

Logi Visitor
ryan85
Posts: 31
Registered: ‎08-03-2006
0

Re: I need help updating g500 firmware.

[ Edited ]

thank you for this information. i can now rest easy when i throw my g9x in the trash can knowing that it will always have a huge flaw that logitech is too incompetent to fix.

Moderator
CharlesB
Posts: 4,196
Registered: ‎07-06-2006
0

Re: I need help updating g500 firmware.

ryan85 - You've been warned before about your behavior. I had to edit your last post to take language out that some would consider profane. I don't mind people being critical of Logitech, but by your own acknowledgement, you have been trying to get reprimanded as per a prior post. 7day ban.

Logi Apprentice
Another_User
Posts: 221
Registered: ‎01-30-2007
0

Re: I need help updating g500 firmware.

Any news on the sensor situation?

 

From the looks if it...the positive acceleration may be intentional as the sensor seems to constantly dip in counts, causing gradual deceleration, and the positive acceleration helps to maintain speed. Problem is that these dips seem to smooth out until nearing malfunction speeds, but the cursor still accelerates as though the sensor was dropping the same amount of counts.

http://sousuch.hp.infoseek.co.jp/DIY/mouse/image/G9x_Gpad_yuragi.gif

 

Not sure if this will ever be fixed. This just seems to be an inconsistent sensor. :smileysad:

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Scared
Posts: 7
Registered: ‎03-30-2010
0

Re: I need help updating g500 firmware.

The problems with the G9x have made me go back to my G5 which is unfortunate because besides the acceleration issue, the G9x is a great mouse.
Logi Nu
aerialus
Posts: 1
Registered: ‎05-29-2010
0

Re: I need help updating g500 firmware.

Any news about firmware updates (acceleration issue)?
Logi Nu
WebSurfinMurf1
Posts: 1
Registered: ‎06-23-2010
0

Re: I need help updating g500 firmware.

THANK YOU forum !  I had an original G7 mouse, it was the best.  I wore out the left mouse button.

So I bought new G7 mouse.   Lets just say, it wasn't an original G7 mouse, and after a while it was time to give up and dump it.

SO I bought the G500 mouse.  Holly hell, I can't get Quake 3 to work right for me, it is horrible.  Lost an entire night of gaming due to the bad control.

 

This thread has shown me there is an obvious bug in what was sold to me as a gaming mouse.  If this issue is known and not fixed for months as this thread is shown, it should read "casual gamer mouse".

 

So I am off to buy a G5 mouse.  If that one fails me, its time for be to abandon Logitech for the rest of my life.  Let's hope I don't resort to that, I have a long time love of their products.  But not fixing basic firmware issues in a timely fashion may be writing on the wall.

 

Come on Logitech!  Get with the program.  You may edit this comment, but it doesn't fix my mouse or the 150 bucks I have thrown away (new g7, g500) in 6 months.