05-28-2011 03:29 AM
Sooo Frusterating! It never stops!
I recommend you create your own thread and recap what you've done so far.
I am really so disappointed with Logitech support and I think the best thing here on in is to create as much awareness as possible for the problems related to G mice and Windows 7.
Good luck, all the best
06-19-2011 09:53 PM - edited 06-19-2011 09:56 PM
Was using older 4 series drivers and my G5 side buttons (4 and 5) worked within all my games. I updated to the new 6 Series drivers for Win7-64 and now the two side buttons do not work inside some programs and within some games.
Seems others are having the same problem but Logitech doesn't believe it is a real problem.
Is there a way to reinstall the older drivers from somewhere?
The main reason I bought the G5 is because of the two side buttons, which are the primary programmable ones that give extra function.
Otherwise I could just use a regular mouse.
So, why did I buy a fancy programmable mouse when I cant really use the extra buttons?
Can I now recommend this mouse to others? No.
Logitech take note. This lack of critical functionality (mostly compatibilty) is putting a serious crimp in your marketing strategies.
06-23-2011 10:06 PM
Okay... I solved my problem.
I had to learn how to properly use the "Compatibility" modes in Win7-64.
I have to run the Logitech Set-Point software in Vista Compatibility mode, and my G5 now works properly in my game. I'm assuming this is 32 bit mode or something?
I'm still working on some kind of Alt-Tab bug in the game. When I Alt-Tab to a game window/instance I have to then hit the ALT key again because ALT still thinks it is pressed. I'm sure there is an easy fix, probably by changing the command for swaping windows to some other series of key strokes... I'm open to suggestons on that.
08-15-2011 05:02 AM
Spot on....................I'm also fed up with EXCUSES posing as answers. A simple "we acknowledge thr fault....are working to fix..." is a far better response, but it must be followed up with noticeable action. anything less can only result in a decline in userbase and product acceptance. LOYALTY, is a 2 way street, abuse it , loose it......................
10-11-2011 04:39 AM - edited 10-11-2011 04:41 AM
i've got a similar problem, i'm a gamer, so it's important for me to have everythings work good, i've a problem in Team Fortress 2 if i install the 6.3 setpoint, the sensitivity in game, seems not reactive like was in win xp (i'm using win7 x64), now i have no setpoint installed, and seems the mouse works good, but i've to solve this issue because i need setpoint...
i've got g500 mouse
11-12-2011 12:07 PM
I see my post is marked as "solved". Wanted to check back. Just tried updating to the newest drivers.
And... I still have to run the Windows 7x64 drivers in Vista mode inorder to get them to work.
Still no answer from Logitech, on any given board, why their Windows 7x64 Drivers must be run in Vista compatiblity mode inorder for them to work properly in Windows 7x64.
Pretty Cheezy, fellas.
I still cannot get Setpoint software to "auto start" at Windows startup.
- All logitech software is check in msconfig startup window.
- Setpoint resides in the startup folder.
- Other programs in startup folder, actually start up.
Is this a Windows problem eluding us? If so, Microsoft has no answers. And one would think Logitech would investigate this and come up with some kind of answer.
I've seen forum posts regarding Win7 driver problems starting as early as 2009. Here it is 2011 and problems with Logitech software working in Win7 remain.
All my Logitech software worked flawlessly in Windows XP. (I never used Vista). Upon switchign to Win7x64 this year, I've had all kinds of niggling issues with my Logitech software.
Yeah, I can make it work by running in Vista compatibility mode, but that isn't a fix, that is a band-aid.
I hate spending hundreds of dollars on Logitech Keyboards, Mice, and even Headphone/mics, and then find their software goes all cheezy when Microsoft puts out a new Windows version.
I'm tired of having to run my rather expensive Logitech hardware in band-aid Vista mode because Logitech can't get their software to function properly in Windows 7x64.
After 3 years and no poperly working software... I can assure Logitech I will be giving another brand a try the next time I shell out a lot of cash for a high quality keyboard or mouse.