Gaming - General Discussion

[Scared0o0Rabbit]

I've been happily using my rumblepad 2 for almost a year now (was a Christmas gift last year) and this morning all of a sudden it appears to have gone completely dead.

I was playing a game when I got an error from down in the system tray saying that I had experienced a surge on a usb port.  The controls stopped responding, so I moved the receiver to a different usb port, where it didn't even start blinking.  Trying the controller, the lack of blinking wasn't because it was synced.  So I then moved the receiver over to another computer and tried it there.  Plugging it into that computer didn't make the LED blink either, and it didn't pop anything up bout a device being inserted.  Is there anything I can try to get this working?  While I still have my old rumblepad 1 laying around somewhere, I'd really miss my rumblepad 2.

[Scared0o0Rabbit]

Okay, from some further testing.  On my laptop (the computer I was using when the receiver went dead), none of the ports would work until I restarted it once the receiver had been plugged into them.  Upon restart the ports work again (as confirmed by using another device, but plugging in the receiver again once again made the ports stop working with no message).

After having plugged the receiver into my desktop computer to test it, I came back to find that the keybord/mouse combo (also logitech brand) had stopped responding (they were plugged into the same set of USB ports.  Restarting corrected this also.

[CharlesB]

That sounds like an odd hardware issue. Judging by your steps, it really sounds like the receiver is wigging out. I'd highly recommend contacting our customer support team, as the device does have a 1 yr warranty. It might require a receipt, but I would suggest contacting us to get a replacement (if the customer support team makes the final decision that a replacement is needed)