11-24-2008 02:38 PM
If you read this and have the same problem or agree with the sentiment, please post on any forum you can as the administrators will likely delete this post, although there is no excessive "bashing" of Logitech and it is 100% true.
11-24-2008 03:23 PM
I wont delete the post. This is a legitimate concern with our product.
We're looking into the issue on this. Basically, there is a KB article on this exact issue, Article 9183 Troubleshooting: Cordless Precision for PS3 is unable to control specific games, and I go into the details of what's going on in there.
Unfortunately, this is a software side issue, and we are unsure of what's causing the game to not recognize the controller: Is the game not recognizing the controller because it's a USB controller, non-Sony controller, controller does not have motion sensing, etc? We're looking into what we can do to resolve this issue from our side even though we are not the game developer.
I will also be PMing you for information regarding your call to customer support. The answer you received was not appropriate, and I will be personally looking into it.