General (Non-Technical) (READ ONLY ARCHIVE)

[EdnaG]

Hi Dmitrik, 

Please resubmit to the first address you mentioned.

Logitech Rebates

P.O. Box 540004

El Paso, TX 88554-0004

Happy Holidays!

EdnaG

[maheshrjy]

Hi

I sent my rebate in May for the Logitech Pure WiFi speakers for iPod which has $30 mail-in-rebate. I purchased this from amazon and sent the rebate in May.In August when I checked the status it said "The check has been mailed on Aug 2nd" but I never received the check at that time. When I followedup with the support they mentioned they will be resending the check in 3 weeks. After 3 weeks when I checked the status it said "The check has been mailed on Oct 24th". I never received any check so far. Can some one help to look into this issue.

Regards,

Mahesh

[EdnaG]

Dear Maheshrjy,

We appreciate everyone's feedback on our forum. Please send me a private message so that I can assist you further on your rebate check.

Thank you again for your patience and have a Happy Holiday Season!

EdnaG

Rebate Coordinator

[java007]

EdnaG,

I sent you a PM regarding the status of my rebate. Please let me know if you did not receive it.

Thank you for your assistance.

- D

[DmitriK]

So I sent copies again the same day - 12/18 - logitech-rebates.com still can not find my information. Is there anyway I can E-MAIL PDF versions of the documents to anybody?

[maheshrjy]

Hi EdnaG,

You asked me to send a Private message. Please let me know what kind of information you need from me.

Thanks,

Mahesh

[SaleenS7TT]

Promotion: $25 Mail in Rebate with Purchase of Logitech V320 Cordless Optical Mouse for Notebooks (Silver, Black or Red) at Office Depot   

Submission Type: MAIL-IN   

Date Received: 01-14-2009   

Status Detail: Invalid.   

Invalid Reason: Cordless Optical Mouse Silver Missing UPC

This is what I got in my email. I however did submit my UPC so I should get my rebate. I will not be purchasing anymore Logitech products if this is how they handle this.

[EdnaG]

Hi Everyone,

Thank you all for providing your feedback on our Forum. I will do my best to accommodate as many people as I can during our new transition. I have been working hard to follow up on all private messages.  I appreciate everyone’s patience.

 

I will also try to answer your general questions here on the Forum, so everyone can benefit from the answers.

 maheshrjy- Please send me a private message with your submission ID#, name, address, phone and email so I can look up your rebate submission. 

SaleenS7TT- It will be helpful to always keep copies of your submission documents that you have mailed to us, just in case there are any concerns. The transaction will be a lot faster for me to investigate. Please send me a private message and provide me your submission ID# along with your name. If you have a copy of your UPC code, please be prepared to send me a copy so that I can complete your rebate validation.

Happy a great weekend and thank you so much for all your patience in this process. 

EdnaG

Rebate Coordinator

Message Edited by EdnaG on 01-15-2009 10:39 PM

[longlook]

I never received my check. 

The Logitech, Inc. Rebate Center has completed processing your submission for the following promotion:

Department: 109353 - Pure-Fi Elite High Performance Submission ID:  

Your fulfillment has been mailed and you should be receiving it shortly. If you have questions about the status of your submission, y 

And here's the full story:

In Aug. 2008 I purchased Pure-Fi Elite High Performance system for IPOD. I submitted my rebate for $ 70 and received a confirmation Oct 23, 2008 that my rebate has been processed and I will get the check in 2 weeks. After 1 month, I didn't get the check. So I called back. Found that the company that processes rebates went bankrupt. A lady who picked the phone suggested to call Logitech customer care. I did. One guy there said he will reprocess the rebate and gave me a reference # and said I will get the rebate check soon. Then I waited. Again, no check. Called again Logitech customer service. They have no information about the reference # I was given. They asked me to call the new rebate company. Called the new rebate company. They said they have no info about my rebate since it was processed by another company. They asked me to call Logitech. Called logitech again. They transferred me from here to there. And finally said they cannot do anything about it.

I have the proof of the email that says my rebate was processed and I will be getting the rebate check shortly. If this is not FRAUD what is it??? Never buy Logitech products. This is a REBATE SCAM!

[longlook]

I haven't even received the check.