07-17-2010 05:37 PM
Back in March I sent in my documentation, as asked for in the rebate form, for a $15 rebate on a MX518 mouse. Soon afterwards I got a postcard saying it was rejected for: "Missing UPC". The postcard told me how to resubmit, which I did by sending it, a letter and copies of everything I sent in initially for the rebate. The documents I resubmitted were my copies of everything, including the alleged "missing UPC".
Upon checking at logitech-rebates.com I find this resubmission was rejected again because: Copies of the UPC are not accepted.
Since I sent the ORIGINAL upc in with my original paperwork it's fairly obvious I had to send my copies of all documents for the resubmission.
Frankly, I have loads of Logitech products that I think are great but I also have a bad attitude because of this rebate ripoff. I realize companies farm out the rebate stuff generally but **bleep**, I did exactly what I was supposed to to get this rebate, including following the explicit instructions on the rebate to a "T".
It reeks of bad business to fool people into these rebate scams and I would like to get some satisfaction out of this. Who am I supposed to discuss this with?
07-19-2010 09:39 AM - edited 07-20-2010 03:30 PM
I am sorry to hear that you are having trouble with your rebate submission. I've asked our rebate department to contact you by email, you should be hearing from them very soon.
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