General (Non-Technical) (READ ONLY ARCHIVE)

[5h17h34d]

Back in March I sent in my documentation, as asked for in the rebate form, for a $15 rebate on a MX518 mouse. Soon afterwards I got a postcard saying it was rejected for: "Missing UPC". The postcard told me how to resubmit, which I did by sending it, a letter and copies of everything I sent in initially for the rebate. The documents I resubmitted were my copies of everything, including the alleged "missing UPC".

Upon checking at logitech-rebates.com I find this resubmission was rejected again because:  Copies of the UPC are not accepted.

Since I sent the ORIGINAL upc in with my original paperwork it's fairly obvious I had to send my copies of all documents for the resubmission.

Frankly, I have loads of Logitech products that I think are great but I also have a bad attitude because of this rebate ripoff. I realize companies farm out the rebate stuff generally but **bleep**, I did exactly what I was supposed to to get this rebate, including following the explicit instructions on the rebate to a "T".

It reeks of bad business to fool people into these rebate scams and I would like to get some satisfaction out of this. Who am I supposed to discuss this with?

[AntonC]

I am sorry to hear that you are having trouble with your rebate submission. I've asked our rebate department to contact you by email, you should be hearing from them very soon.

Regards,

[5h17h34d]

Thank you very much, Quite disturbing to be tricked into a rebate like this and not knowing what to do next is not fun.