10-04-2009 06:23 PM - edited 10-04-2009 11:35 PM
ok i have a defective LX710 Laser mouse here, i sent a ticket via Email Support on the website on Sept.28, and i didn't got a response from Logitech yet. Before the update, they used to answer me in a day or two, but now i wonder if my problem has reached Logitech, or they just ignored my request.
10-06-2009 12:23 AM - edited 10-06-2009 12:26 AM
wow, i had a reply of that guy named "Log1techISASCAM", and they deleted his account?
wait....they deleted his account, but the support service is still unresponsive?
edit: haha! i knew it! i bet all our email support tickets went in a virtual black hole never to be found, and now they just found out and took the email support down again!
i guess i'm forced to give them a call then...because i'm sick of waiting now!
10-07-2009 05:07 PM - last edited on 10-07-2009 05:43 PM by JSMO
I don't know, but over a month to reconfigure your e-mail system? Sounds like the TOP people involved. I don't think these people plan on honoring any off their service commitments. See my post in another thread on this same board.
I'm giving up on Logitech and buying elsewhere from now on.
[Mod Note: Removed content to conform to ToS Guideline : Harass, threaten, embarrass, or cause distress or discomfort to another Logitech discussion forum participant, user, or other individual or entity.]